SummaryUtien Pack Co., Ltd. is a trading company and manufacturer based in China, specializing in high-efficiency, safe, and energy-saving packaging machines. The company holds ISO 9001 certification and has a professional engineering team. Its products are used across various industries, including food, chemicals, and electronics. Utien Pack operates four production lines and exports a significant portion of its output, primarily to regions like South America and Eastern Europe. However, details on financial credibility and after-sales service capabilities are not explicitly provided.
Supplier typeUtien Pack Co., Ltd. is identified as both a trading company and a manufacturer, operating in the manufacturing industry.
CertificationsThe supplier holds ISO 9001 certification, indicating adherence to quality management standards.
R&D capabilityThe company focuses on developing automated packaging solutions and employs professional engineers, suggesting a capability for innovation.
Production capacityThe supplier operates four production lines and has a significant export rate, indicating good production capability.
Customization capabilityProfessional design teams are available to provide customized packaging solutions, indicating customization capabilities.
Client casesAssociated with customers such as Rishi FIBC Solutions Private Limited and Công Ty TNHH MTV Thực Phẩm Vĩnh Phước.
Product Q&A
Q:How long does it take to deliver the machine after the order & deposit?
A:
Usually it will take 90 working days to manufacture the machine and make it ready to deliver. At the first 30 days, the technical drawing will be made. The second 30 days start manufacturing the parts and ready to assemble. In the last 30 days, the machine will be assembled and tuned to make sure it is ready to deliver.
Q:What do you need to make a specific offer for my product?
A:
To make a special offer we will need the dimension(s) of the package(s) you want to use on this machine. We also need the approximate production volume you need per day. If with other special request please also inform us before we make the project.
Q:Can you offer oversea service?
A:
Yes, if request. But we suggest online problem solving at first. If the problem still shows we can arrange an engineer to go to your factory personally to solve the issue.
Q:What is the warranty period for the machine?
A:
The whole machine has 12 months warranty exclude wearable parts such as silicone plate, film, heating elements and so on. Special overseas engineering service is not included in the warranty.
Q:Can you customize the machine function and appearance?
A:
Yes, we can customize machine function, appearance, and special requests within a reasonable range. We can also provide package design service at the request of the customer.
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