What is the warranty policy?

Normally we give one year warranty. We have experienced and strictly inspecting QC team, all products got enough tested before shipping out. If our customers receive the goods with quality problems, except for human damage, we must compensate in next orders.

What is the after-sales service/support?

This is our standard after-sales service process once any quality issues happened: Firstly contact with the Sales and customer service manager and tell them about the problems and send actual photos, then all our teams will discuss about it and must reply you within 8 hours about how to deal with the problems. Please help us provide more pictures and problem quantities,etc., so that we can better analyse how this problems come out. After-sales service team will give the solutions.

Are you factory or trading company?

We are leading luggage factory providing OEM/ODM service. Factory base has more than 10000 square meters with 130+ skillful workers. Customization is accepted and we also have independent R&D teams which can create new models to help for market occupation.

20 Inch Front Opening Computer Suitcase

Name: 20 Inch Front Opening Computer Suitcase
Brand: Xingan Greatchip Industry Co., Ltd.
SKU: 2051344815

Jiangxi, ChinaXingan Greatchip Industry Co., Ltd.

US$34.50

580-1,159 Sets

US$33.50

1,160+ Sets

Sample price:US$100.00/piece.Request sample

Product profile

Customization

Available

Color

Black

Inside Material

Polyester

Model NO.

HT-SJ029

Material

ABS

Style

Simplicity

Usage

Travel, Business, Shopping, School

Product Name

Travel Luggage Suitcase

Trolley

100% Interior Aluminium Trolley System

Lock

Password Lock or Tsa Lock

Gender

Unisex

Shape

Luggage

Waterproof

Hardness

Partial Hard

Caster

4 Spinner 360 Degree Wheels

Transport Package

Cartons

Specification

20''24''28''

Trademark

Accept Customized Logo

Origin

China

HS Code

4202129000

Production Capacity

500000

Key features

Customizable Color: Available in any customized color to meet specific brand or design requirements.

Waterproof Surface: Constructed with high-tech composite copolymer and waterproof surface for durability.

360-Degree Spinner Wheels: Equipped with smooth, mute, and durable universal spinner wheels for easy maneuverability.

Durable Aluminum Trolley: Features a strong aluminum alloy telescopic trolley resistant to friction, pressure, and corrosion.

TSA Approved Lock: Comes with password lock or TSA approved lock for secure travel.

OEM/ODM Service: Full customization support including logo, color, size, and inner lining with own designers.

High Production Capacity: 130+ skilled workers and 8 production lines capable of producing around 3600 pieces daily.

One Year Warranty: Comprehensive one-year warranty covering quality issues with compensation in next orders.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceYears of Export ExperienceExperienced Team

Xingan Greatchip Industry Co., Ltd.

Jiangxi, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 10 years CertifiedNearest Port: Shenzhen Port, Ningbo Port, Xiamen PortAverage Response Time: ≤7.55h

AI-Powered supplier vetting

SummaryThe supplier presents itself as a foreign-trade export enterprise providing R&D, manufacturing, sales, and logistics, with OEM/ODM services and broad customization options. Evidence supports established production capability, including eight production lines, 11–20 quality-control staff, testing equipment, and reported hard-luggage output. It has ISO9001:2015 and BSCI certifications, documented service-assessment and corrective-action procedures, and international export experience. However, customer-complaint handling has procedures but no written records, and there is no valid contract with associated subcontractors. Financial credibility cannot be confirmed because the provided financial indicators are recorded as zero. The supplier demonstrates product development and customization capability, but lacks an available SDK. Customer references are described generally as emerging, online/offline, and well-known brands, without named or independently verifiable cases.

Supplier typeThe supplier describes itself as a foreign-trade, export-oriented enterprise integrating product R&D, manufacturing, sales, and logistics. Its listed export markets span South America, Africa, Southeast Asia/Middle East, Europe, and North America, indicating an internationally oriented manufacturer and service provider.

CertificationsThe supplier reports holding an ISO9001:2015 certificate and BSCI social-responsibility certification. It also reports conducting regular fire drills during the past year, providing explicit evidence of quality and social-compliance systems.

R&D capabilityThe supplier reports 12 years of total R&D-engineer experience, new products during the past year, and ODM service availability. These are explicit indicators of product-development capability, although no SDK is available.

Production capacityProduction evidence includes eight production lines, 11–20 quality-control staff, luggage testing equipment, inventory capability, and reported hard-luggage output of 30,000,000 pieces. However, the supplier has no valid manufacturing-capacity contract with associated subcontractors, which creates a documented capacity-governance weakness.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. Its company description also states that it provides OEM/ODM services and efficient customization for different customers, directly supporting broad customization capability.

Product Q&A

Q:What is the MOQ?

Currently we have 300+ moulds of luggage, for some models the smallest MOQ is 100pcs.

Q:What are the payment terms?

T/T 30% deposit+ 70% balance Against B/L copy. L/C, O/A, Alibaba trade assurance online,etc.

Q:How about sample?

For stock sample, we can provice free sample and send out in 1 day. If not have in stock, need to arrange sample making upon the receipt of sample fee, which is fully refundable in mass orders. For regular sample, fastest lead time 2 working days; for customize sample, fastest lead time 7 working days.

Q:What is the customize service?

We have own designers, OEM/ODM service accepted, and we also do many customize projects for our customers! You can just share ideas, our teams will make the design picture according to your ideas, then send to you for confirmation, finally make ideas to real products. Can customize your Brand Logo on luggage shell, Handle, Trolley, Lining, Wheel, Zipper,etc.

Q:What is the production capacity?

We have 130+ skillful workers, and everyday can produce around 3600 pieces luggage.