CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service AvailableExport Year: 2017-04-01Nearest Port: Shanghai PortAverage Response Time: ≤2.92hTerms of Payment: LC, T/T
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SummaryThe supplier VEDETTE operates a factory with a focus on mechanical and electrical integration, offering a range of customization services and ODM capabilities. They have a strong R&D capability and offer technical training and free software upgrades. However, they lack OEM services for popular brands and have limited quality control personnel. Their certifications include CE, and they conduct regular fire drills for sustainable development. Financial data over recent years is available, but specific figures are not provided. They operate two production lines with a diverse export market but have no overseas warehouses or showrooms.
Supplier typeVEDETTE owns a 2000 square meter factory with 30 workers, including specialists in various technical fields, indicating it is a manufacturing supplier with technical capabilities.
CertificationsThe supplier holds a CE certification, demonstrating compliance with European safety, health, and environmental protection standards.
After-Sales capabilityThe supplier offers technical training, maintenance, and free software upgrades, showcasing a commitment to after-sales service.
R&D capabilityThe supplier has R&D capabilities and has developed new products over the past year, indicating a focus on innovation.
Production capacityThe supplier operates two production lines with a diverse range of products and export markets, indicating a solid production capability.
Customization capabilityThe supplier offers extensive customization capabilities, including full and minor customization and ODM services.
Product Q&A
Q:What is the warranty period for the machine?
A:
We guarantee machine quality for one year. During this period, if spare parts are damaged, we send components via DHL or TNT for free.
Q:How long does it take to deliver the machine?
A:
The machine is delivered within 15-20 days after the deposit is confirmed.
Q:What kind of after-sales service do you provide?
A:
We provide free installation, trial start, adjustment, and training. We also reply to operation questions within 24 hours via email, telephone, or online chat.
Q:Can you help select the right machine model?
A:
Yes, we help customers confirm the right model according to the offered pipe information before you place an order.
Q:What is the maximum processing diameter for copper pipes?
A:
The machine can process copper pipes with diameters up to 13mm, 20mm, or 40mm depending on the specific configuration.
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