Question 1

How long can I get the feedback after sending an inquiry?

Accepted Answer

We will reply within 12 hours on working days.

Question 2

Are you a direct manufacturer or a trading company?

Accepted Answer

We are a direct manufacturer with two own casting foundries, one CNC machining factory, and our own international sales department. We produce and sell all by ourselves.

Question 3

What products can you offer?

Accepted Answer

We focus on stainless steel, carbon steel, and low alloy steel casting parts.

Question 4

What applications do your products relate to?

Accepted Answer

Our products cover a wide range of industries including train & railway, automobile & truck, construction machinery, mining machinery, forklift, agricultural machinery, shipbuilding, petroleum machinery, construction, valve and pumps, electric machine, hardware, and power equipment.

Question 5

Can you do customized products?

Accepted Answer

Yes, we are mainly doing customized products according to the customers' drawings or samples.

Question 6

Do you have some standard parts?

Accepted Answer

Yes, besides the customized parts, we also can offer some standard parts which are mainly used for excavators. We call them G.E.T parts, including bucket teeth and adapters, cutting edges, side cutters, end bits, ripper shanks, shank guards and scarifies shanks, pins and retainers, bolts and nuts, etc.

Question 7

How about the capacity of your company?

Accepted Answer

We have 12 modern types of energy-saving & environmentally-friendly production lines including a fully automated wax and shell making process flow line, as well as 4 heat treatment production lines. Our annual production capacity is over 20,000 tons.

Question 8

How many employees does your company have? What about the technicians?

Accepted Answer

We now have more than 650 employees, including 10 engineers and 50 technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Firstly, we will do the inspection after every process. For the finished products, we will do 100% inspection according to the customers' requirements and the international standard. Secondly, we have our own testing lab and the most advanced and complete inspection equipment in the casting industry, including spectrometer, metallographic microscope, tension tester, low temperature tester, x-ray tester, mpt, ut, cmm, video measurement machine and so on. With these advanced facilities & instrumen

Question 10

What is the payment term?

Accepted Answer

When we quote for you, we will confirm with you the way of transaction, fob, cif, cnf, etc. For mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents. The most common way is by t/t. L/C is also acceptable.

Question 11

How to deliver the goods to us?

Accepted Answer

Usually we will ship the goods to you by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo port, it is very convenient and efficient to ship goods to any other countries. Of course, if your goods are very urgent, the Ningbo airport and Shanghai airport are also very nearby.

Question 12

Where are your products mainly exported to?

Accepted Answer

Our products are mainly exported to over 30 countries such as USA, Germany, Japan, Spain, Italy, UK, Korea, Australia, Canada and etc. Our clients include many OEM customers who specialize in train, automobile, forklift and construction machinery, we already have had cooperation with more than 10 of the world's top 500 companies as one of their major casting suppliers in China.

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