Question 1

What kinds of outdoor lighting products do you offer?

Accepted Answer

We specialize in manufacturing a wide range of high-quality outdoor lighting, including: Solar Street Lights, LED Street Lights, Landscape Lights, Garden Lights & Lawn Lights, Courtyard Lights.

Question 2

What are the key features of your lights?

Accepted Answer

Our products are known for their: Energy Efficiency & Solar-Powered Options, Robust & Durable Construction, Elegant and Modern Designs, Easy Installation and Long Lifespan, Compliance with international standards (CE, RoHS, etc.).

Question 3

Are your products certified?

Accepted Answer

We hold ISO9001:2015 (Quality Management), ISO14001:2015 (Environmental Management), and ISO45001:2018 (Occupational Health and Safety) certifications. Many of our products also have 3C, CQC, and other relevant certifications, ensuring top-tier quality and safety.

Question 4

Do you offer custom design or OEM services?

Accepted Answer

Absolutely! We have a strong R&D team and 20 years of manufacturing experience. We welcome opportunities for custom design and OEM projects to meet your specific requirements.

Question 5

How can I get a price quote?

Accepted Answer

Please contact us via email or our website inquiry form. Let us know the product models, quantities, and any special requirements for a prompt and detailed quotation.

Question 6

What are your payment terms?

Accepted Answer

We accept various secure payment methods: T/T, L/C. For larger orders, we typically require a 30% deposit before production, with the balance paid before shipment.

Question 7

What are your shipping options?

Accepted Answer

We can ship globally via sea freight (for large orders), air freight (for faster delivery), or international courier services (like DHL, FedEx for samples). We will recommend the most cost-effective and efficient solution for you.

Question 8

How long does production and delivery take?

Accepted Answer

Standard Products: 7-15 days after order confirmation. Customized Products: 15-30 days, depending on complexity. Shipping Time: This varies by destination and method (e.g., 15-30 days for sea freight). We will provide a precise timeline for your order.

Question 9

Do you provide shipping costs?

Accepted Answer

We provide FOB, CIF, or EXW quotes based on your needs. The final shipping cost will be clearly stated in your proforma invoice.

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