CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs CertifiedExport Year: 13 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤3.82h
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SummaryThe supplier specializes in the sales and wholesale of protective and medical equipment, but lacks overseas warehouses and agents. They have a strong manufacturing capacity with three production lines and offer ODM and OEM services. However, there is no valid contract with subcontractors for manufacturing, and they lack R&D innovation such as new products or SDKs. Financial information is consistent over the past three years. Their after-sales service and quality control procedures are well-documented.
After-Sales capabilityThe supplier has clear procedures for corrective and preventive actions and handling customer complaints, indicating a robust after-sales service capability.
R&D capabilityThe supplier lacks innovation capability, with no new products or available SDKs, though they provide ODM services.
Production capacityThe supplier operates three production lines with significant annual output across various plastic machines, indicating strong production capability.
Customization capabilityThe supplier offers customization services from samples and designs and supports both ODM and OEM capabilities.
Product Q&A
Q:What is the warranty period for the machine?
A:
We provide a one-year guarantee for the whole machine.
Q:Does the machine offer technical support?
A:
Yes, 24-hour technical support is available, and engineers can provide free overseas service.
Q:What are the costs associated with overseas service?
A:
The service is free, but the customer must cover round air tickets, food, and hotel expenses.
Q:What happens after the warranty period expires?
A:
After one year, we provide maintenance instructions and offer spare parts at the best price.
Q:Is training available for machine operators?
A:
Yes, we provide training services to help operators handle the machine effectively.
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