Question 1

Are you a factory or trading company?

Accepted Answer

We are a professional manufacturing factory of sportswear over 18 years, we are able to supply you with OEM /ODM service.

Question 2

What's your minimum order quantity?

Accepted Answer

1.In stock models: 1pc is available. 2.Customized:Our MOQ is 10 pcs per design to start, you can mixed sizes. We are glad to send samples for your testing before you place bulk order.

Question 3

Can I put my design logo on the items?

Accepted Answer

Sure, we can put your own logo on your items, we have beem customizing and relabeling in sportswear line for more than 18years(since 2007). Normally we print the logos by Sublimation Printed, Silk Screen Printed, Heat transfer,etc. Please send your logo design to us for sampling.

Question 4

What's your sample policy?

Accepted Answer

Our sample fee is refundable, which means we will return it in your bulk order(500pairs/design).

Question 5

What's the production lead time?

Accepted Answer

Our products lead time is 3-25 days receiving of the payment(in stock ,customized).

Question 6

What's your payment terms?

Accepted Answer

Our payment terms are T/T, Western Union, local band and paypal only for sample order.

Question 7

What information should I provide if I want to get a quotation for custom products?

Accepted Answer

You should give us following related order details: (a)The fabric material and its GSM, order quantity, size chart, color code. (b)Your own design, provide the picture for checking, then our professional design team will help you design. (c)Workmanship technique to be used whether it is sublimation, embroidery, tackle twill, heat transfer press, etc. (d)Special requirements for sewing, packing, zipper, etc.

Question 8

When we create the artwork, what kind of format is available for printing?

Accepted Answer

The format you can choose: PDF, CDR, AI vector files.

Question 9

How many days can sample be finished? How about the mass production?

Accepted Answer

(a)Generally, 7-10 working days for sample making. (b)The lead time of mass production will depend on quantity, production art, etc. (c)7-20 working days for small quantity.

Question 10

Do you provide mini print on fabric piece sublimation proof before production?

Accepted Answer

Yes. We only start mass production once sublimation proof (or sample product) is confirmed by clients.

Question 11

Is child's size having the same price as the adult?

Accepted Answer

Yes, when sewing an adult's or a child's order it takes the same amount of time.

Question 12

Can you replicate my order if I provide you a sample?

Accepted Answer

Yes. You should give us fabric details, PMS and vector file design.

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