SummaryThe supplier is a trading company with a focus on export trade and service capacities. It holds ISO9001:2015 and CE certifications, indicating a commitment to quality and compliance with international standards. The company shows strong customization and R&D capabilities but lacks overseas presence and facilities like warehouses and showrooms. Financially, the supplier appears stable with documented capabilities over the past three years. However, the absence of overseas services and participation in trade shows might limit its global reach.
CertificationsThe supplier holds ISO9001:2015 and CE certifications, demonstrating quality management and product compliance with European standards.
After-Sales capabilityThere is a structured approach to handling customer complaints with written procedures, indicating a capability in managing after-sales service effectively.
R&D capabilityThe supplier is active in R&D with new products developed last year and offers ODM services, showing a capacity for innovation.
Customization capabilityThe supplier offers extensive customization options, from samples to full customization, indicating flexibility and capability in meeting diverse customer needs.
Client casesThe supplier lacks overseas warehouses, showrooms, and participation in trade shows, which may hinder its ability to showcase customer cases globally.
Product Q&A
Q:What is your minimum order quantity (MOQ)?
A:
Our minimum order quantity (MOQ) is 1 piece for standard Macor rods and Macor sheets. Customized Macor components depend on dimensions.
Q:Do you provide free samples?
A:
Yes, we are pleased to provide a free sample for your initial evaluation of our materials if we have the sample in stock and its cost is bearable.
Q:Do you accept a trial order before a bulk purchase?
A:
We welcome your trial order to verify our quality before your bulk purchase.
Q:What is your production time?
A:
Our production time is 3-10 days for standard Macor rods and Macor sheets. For customized Macor components, it depends on structure, tolerances, and quantity, normally, it takes 15-25 days. Please share your specific requirements with us, and we will quote the fastest production time.