How to handle machine problems?

Our engineers provide support via video calls. We also provide operation and troubleshooting videos for self-service resolution.

Does the machine support multiple languages?

Yes, the machine interface can switch freely among 85 national languages.

21.5 Inches Touch Screen 3 Nozzle Automatic Ice Cream Vending Machine Coin Operated Ice Cream Machine

Name: 21.5 Inches Touch Screen 3 Nozzle Automatic Ice Cream Vending Machine Coin Operated Ice Cream Machine
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2173117525

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,799.00

1-9 Pieces

US$5,499.00

10-19 Pieces

US$5,199.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM550 mini

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Ice Cream

Customized

Voltage

110 - 220 V

Power

3000W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: L95*W93*H227cm

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Customizable Design: Supports OEM/ODM customization for voltage, power, and payment methods.

Fast Dispensing: Dispenses ice cream in just 18 seconds with high operating efficiency.

Large Storage Capacity: Holds 120 cups with options to customize for additional storage.

Multi-Language Support: Interface supports switching among 85 national languages freely.

Remote Monitoring: Supports remote control and mobile app for real-time data checking.

Global Export Experience: Exported to over 130 countries including US, Europe, and Australia.

Professional After-Sales: Offers online support, video calls, and local engineer door-to-door service.

Certified Quality: CE and ISO9001 certified for reliable performance and safety.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤1.82hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:What payment methods are supported?

The machine supports cash, coins, credit cards, and NFC. Credit card service fees vary by region and are charged by the payment system company.

Q:Can I customize the logo or design?

Yes, we offer customized services (ODM & OEM) to print your logo, letters, and pictures on the product.

Q:What is the delivery time?

Delivery time depends on the quantity ordered, usually within 5-30 days.

Q:Can I monitor the machine via mobile phone?

Yes, we develop a mobile app for the machine that allows you to check machine data remotely.

Q:What is the warranty policy?

For quality issues within the first year, we cover parts and shipping costs for repairs and extend the warranty. After one year or for man-made damage, customers pay for parts and shipping.