What is the warranty policy?

We bring most spare parts with machine shipping. If extra parts are needed, we send new parts instead of asking the client to send back broken parts. The machine can be upgraded online and software problems solved remotely. Within the 1st year, we cover cost and shipping for quality issues and extend warranty. After 1 year or for man-made damage, customers pay for parts and shipping. We provide free updates and maintenance assistance for life.

What shall I do if the machine has some problems?

Our engineer will support by video call. We have operation videos and basic trouble shooting videos so that you can solve it in time.

Commercial Automatic Cotton Floss Candy Machine Long Range Control with Intelligent Touch Screen for Sale

Name: Commercial Automatic Cotton Floss Candy Machine Long Range Control with Intelligent Touch Screen for Sale
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2101109215

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$4,899.00

1-4 Pieces

US$4,699.00

5+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

MG301

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Candy

Customized

Voltage

110 - 220 V

Power

2700W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: 1320*670*1950mm Net Weight: 300KG

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Intelligent Touch Screen: 21.5-inch screen with full automation and manipulator operation.

Fast Production Speed: Ready in 90 seconds with 32 kinds of rich patterns.

High Capacity Output: 300 paper stick capacity and 8kg sugar load for 250-300 pcs.

Global Customization Support: Custom voltage (110-220V), power, and payment methods available.

Lifetime Software Support: Free online upgrades and remote troubleshooting for life.

Overseas Service Network: Local engineers and overseas warehouses in US, Canada, UK.

Low Noise Operation: Designed with low motor sound for all-weather production.

Mobile App Monitoring: Check machine data remotely via developed mobile application.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤2.37hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:How long to make a cotton candy?

1-2 minutes depends on shapes.

Q:How many cotton candies can be made with full load of sugar?

Full load of sugar is 8 kgs. One cotton candy costs 25 g. Full load sugar can make 250 - 300 pcs.

Q:How about the payment system of the machine?

Supports cash, coin, or credit card. Credit card operating service fees vary in different regions. The fee is charged by the payment system company, and income goes directly to the machine owner's bound bank card.

Q:Can I see the machine data from my mobile phone?

YES. We develop a mobile phone app for the machine so you can check the machine data.

Q:Does it support my language?

Our system is developed based on Android system which can support most of the languages in the world. Please confirm with us for your local language if it's a big issue for you.