What is the warranty policy?

We bring most of spare parts with machine shipping together. Once u need extra, we will send new parts instead ask client send back the broken parts to repair. The machine can be upgraded online and solve software problems remotely. In the case of quality issue within the 1st year of use, we are responsible for the cost and shipping of the parts, promise to repair it, and extend the warranty period. Man-made damage and after 1 year, customers need to pay for parts and shipping. We update and ass

What shall I do if the machine has some problems?

Our engineer will support by video call. We have operation videos, basic trouble shooting videos so that you can solve it in time.

Factory Custom Latest Marshmallow Vending Robot Commercial Fully Automatic Cotton Candy Machine

Name: Factory Custom Latest Marshmallow Vending Robot Commercial Fully Automatic Cotton Candy Machine
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2108702085

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,299.00

1-9 Pieces

US$4,799.00

10-19 Pieces

US$4,599.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM980

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Candy

Customized

Voltage

110 - 220 V

Power

2700W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: 1320*670*1950mm Net Weight: 300KG

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Customized Voltage and Power: Voltage 110-220V and Power 2700W can be customized to meet local requirements.

21.5 Inch Touch Screen: Equipped with a large 21.5-inch screen for easy operation and data monitoring.

High Capacity Sugar Storage: Holds up to 8kg of sugar, capable of producing 250-300 cotton candies per load.

Remote Control and Maintenance: Supports remote control, online upgrades, and remote software troubleshooting.

Global Language Support: Android-based system supports most world languages with local confirmation available.

Door-to-Door Engineering Service: Local engineers available for installation and maintenance in overseas warehouses.

Comprehensive Warranty Coverage: 1-year warranty covers parts and shipping for quality issues; free lifetime software updates.

Fast Production Lead Time: Peak and off-peak season lead times are both within 15 working days.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤8.20hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd., operating from Guangzhou, China, is a manufacturer and factory with a strong export focus, contributing 90% of its total sales. The company demonstrates substantial customization and innovation capabilities, offering a range of design services and having developed new products in the past year. However, it lacks overseas warehouse and showroom services. Financial records from the last three years are available, indicating some level of financial transparency.

Supplier typeThe supplier is identified as both a Manufacturer/Factory and a Trading Company, operating primarily out of China.

After-Sales capabilityThe supplier has procedures for handling customer complaints with documented records, indicating a structured approach to after-sales service.

Financial creditFinancial data for the last three years are available, which suggests financial accountability and transparency.

R&D capabilityThe supplier has demonstrated innovation capability with new product developments in the past year and a focus on advanced technologies like AI and robotics.

Customization capabilityThe supplier offers extensive customization options including full and flexible customization services.

Client casesThe supplier provides OEM services for popular brands, indicating experience with significant clientele.

Product Q&A

Q:How long to make a cotton candy?

1-2 minute depends on shapes.

Q:How many cotton candies can be made with full load of sugar?

Full load of sugar: 8 kgs. One cotton candy cost: 25 g. Full load sugar can make: 250 - 300 pcs.

Q:How about the payment system of the machine?

Cash or coin or credit card. Credit card operating service fees vary in different regions, please inform your location and we will check. The credit card service fee is charged by the payment system company, and the income by the machine is also directly to the bank card account bound by the machine owner, which is not related to our seller.

Q:Can I see the machine data from my mobile phone?

YES. We develop mobile phone app for the machine you can check the machine data such.

Q:Does it supports my langue?

Our system is developed based on Android system which can support most of the languages in the world. But do please confirm with us for your local langue if it's a big issue for you.