What is the warranty policy?

Spare parts are shipped with the machine. Within the 1st year, we cover parts and shipping costs for quality issues and extend the warranty. After 1 year or for man-made damage, customers pay for parts and shipping. We provide free lifetime software updates and maintenance assistance.

What should I do if the machine has problems?

Our engineers support via video call. We also provide operation and basic troubleshooting videos to help you solve issues in time.

High Profit Commercial Fairy Floss Vending Machine Automatic Cotton Candy Machine Robot

Name: High Profit Commercial Fairy Floss Vending Machine Automatic Cotton Candy Machine Robot
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2122623485

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,299.00

1-9 Pieces

US$4,799.00

10-19 Pieces

US$4,599.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM980

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Candy

Customized

Voltage

110 - 220 V

Power

2700W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: 1320*670*1950mm Net Weight: 300KG

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Customizable Hardware & Software: Supports customized development of software and hardware, including voltage, power, and payment methods.

Global Export Experience: Exported 2,000 machines to over 130 countries including US, Canada, Europe, and Australia.

Overseas Warehouses & Support: Overseas warehouses in US, Canada, UK provide consumables; local engineers available for door-to-door service.

High Efficiency Operation: Automatic grade with remote control, simple operation, easy maintenance, and high operating efficiency.

Comprehensive Warranty Policy: 1-year warranty covers parts and shipping for quality issues; free lifetime software updates and maintenance assistance.

Mobile App Data Monitoring: Developed mobile phone app allows users to check machine data remotely.

Multi-Language System Support: Android-based system supports most world languages; confirm local language availability with seller.

Certified Quality Standards: CE and ISO9001 certified, ensuring compliance with international quality and safety standards.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤2.32hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:How long does it take to make a cotton candy?

It takes 1-2 minutes depending on the shape.

Q:How many cotton candies can be made with a full load of sugar?

A full load of sugar is 8 kgs. One cotton candy costs 25 g, so a full load can make 250-300 pieces.

Q:What payment methods does the machine support?

The machine supports cash, coins, and credit cards. Credit card service fees vary by region and are charged by the payment system company; income goes directly to the machine owner's bank account.

Q:Can I monitor the machine data from my mobile phone?

Yes, we develop a mobile phone app for the machine that allows you to check machine data.

Q:Does the machine support my local language?

The system is based on Android and supports most languages in the world. Please confirm with us if your local language is a big issue.