What is the warranty policy for the machine?

We provide a 1-year warranty. We ship spare parts with the machine. For quality issues within the first year, we cover parts and shipping costs. After one year or for man-made damage, customers pay for parts and shipping. We offer free lifetime software updates and remote assistance.

What should I do if the machine has problems?

Our engineers support troubleshooting via video calls. We also provide operation and basic troubleshooting videos to help you solve issues promptly.

Hot Sale Commercial Make Money Cotton Candy Machine Wm980 Automatic Candy Floss Machine

Name: Hot Sale Commercial Make Money Cotton Candy Machine Wm980 Automatic Candy Floss Machine
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2109961845

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,999.00

1-4 Pieces

US$5,699.00

5+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM980

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Candy

Customized

Voltage

110 - 220 V

Power

2700W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: 1320*670*1950mm Net Weight: 300KG

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Customizable Payment System: Supports coins, banknotes, and credit cards with voltage options from 110-220V.

High Efficiency Production: Produces one cotton candy in 1-2 minutes with a sugar consumption of 35-40pcs/KG.

Lifetime Technical Support: Free lifetime updates and remote assistance for software problems and maintenance.

Comprehensive Warranty: 1-year warranty covers parts and shipping costs for quality issues; free parts provided.

Mobile Data Monitoring: Dedicated mobile app allows users to check machine data and status remotely.

Global Language Support: Android-based system supports most world languages; confirm local language availability.

Overseas Warehouse Network: Warehouses in US, Canada, and UK provide fast access to consumables and accessories.

Large Capacity Design: Holds 8kg sugar for 250-300 candies; 300 paper sticks and 25pcs/L cleaning water.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤2.47hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.