What is your warranty policy?

(1)ln the case of quality issue within the 1st year of use, we are responsible for the cost and shipping of the parts, promise to repair it,and extend the warranty period. (2)Man-made damage and after 1 year, customers need to pay for parts and shipping.

What shall l do if the machine has some problems?

(1) Our engineer will support by video call. (2) We have operation videos, basic trouble shooting videos so that you can solve it in time.

Intelligent Touch Screen Ice Cream Machine Automatic Commercial Soft Serve Ice Cream Vending Machine

Name: Intelligent Touch Screen Ice Cream Machine Automatic Commercial Soft Serve Ice Cream Vending Machine
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2173042365

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,799.00

1-9 Pieces

US$5,499.00

10-19 Pieces

US$5,199.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM550 mini

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Ice Cream

Customized

Voltage

110 - 220 V

Power

3000W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: L95*W93*H227cm

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Customized Development: Support for customized software and hardware development with ODM & OEM services.

Multi-Language Support: Machine supports switching between 85 national languages freely.

Remote Control Capability: All machines support remote control, simple operation, and easy maintenance.

Mobile App Monitoring: Developed mobile app allows users to check machine data from smartphones.

Overseas Warehouse Network: Overseas warehouses in US, Canada, and UK for fast consumables and accessories delivery.

Door-to-Door Service: Local engineers available to provide on-site service to customers.

Comprehensive Warranty: 1-year warranty covering parts and shipping costs for quality issues.

High Storage Capacity: Standard 120 cups storage with options for more cups customization.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤1.50hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:How about the payment system of the machine?

(1) Cash or coin or credit card. (2) Credit card operating service fees vary in different regions, please inform your location and we will check. (3) The credit card service fee is charged by the payment system company, and the income by the machine is also directly to the bank card account bound by the machine owner, which is not related to our seller.

Q:Can you print my logo, letter & picture on the product?

Yes. We offer customized services(ODM&OEM).

Q:How long is the delivery time?

Base on the quantity you need. Usually within 5-30 days.

Q:Can you switch according to the language of our country?

Yes, our machine has 85 national languages to switch freely.

Q:Can I see the machine data from my mobile phone?

Yes,we develop mobile phone app for the machine you can check the machine data such.