What is the warranty policy?

Within the first year, we cover parts and shipping costs for quality issues and extend the warranty. After one year or for man-made damage, customers pay for parts and shipping.

How do I handle machine problems?

We provide video call support from engineers, along with operation and troubleshooting videos to help you resolve issues quickly.

Intelligent Touch Screen Ice Cream Machine Automatic Commercial Soft Serve Ice Cream Vending Machine

Name: Intelligent Touch Screen Ice Cream Machine Automatic Commercial Soft Serve Ice Cream Vending Machine
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2173081285

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,799.00

1-9 Pieces

US$5,499.00

10-19 Pieces

US$5,199.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM550 mini

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Ice Cream

Customized

Voltage

110 - 220 V

Power

3000W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: L95*W93*H227cm

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Customizable Hardware & Software: Supports ODM/OEM with customized voltage, power, and software development.

Multi-Currency Payment System: Accepts coins, banknotes, credit cards, and NFC for flexible transactions.

Large Capacity Storage: Holds 120 cups with options for expanded storage capacity customization.

Global Language Support: Interface supports switching among 85 national languages for local operation.

Remote Monitoring & Control: Mobile app allows users to check machine data and operate remotely.

Fast Dispensing Efficiency: Automated soft serve dispensing time is approximately 18 seconds per cup.

Overseas Warehouse Support: Warehouses in US, Canada, and UK provide fast access to consumables and parts.

Comprehensive After-Sales Service: Includes online support, video troubleshooting, and optional local engineer visits.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤1.50hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:What payment methods are supported?

The machine supports cash, coins, credit cards, and NFC. Credit card service fees vary by region and are charged by the payment provider, with funds going directly to the owner's bank account.

Q:Can I customize the logo or design?

Yes, we offer customized services including ODM and OEM, allowing you to print your logo, letters, and pictures on the product.

Q:What is the delivery time?

Delivery time depends on the quantity ordered, usually ranging from 5 to 30 days.

Q:Does the machine support multiple languages?

Yes, the machine interface can switch freely among 85 national languages to suit your local market.

Q:Can I monitor the machine via mobile phone?

Yes, we provide a mobile app that allows you to check machine data and monitor operations remotely.