What is your warranty policy?

Within the first year, we cover parts and shipping costs for quality issues and extend the warranty. After one year or for man-made damage, customers pay for parts and shipping.

What shall I do if the machine has some problems?

Our engineers support via video call, and we provide operation and troubleshooting videos for self-service resolution.

Self-Service Ice Cream Vending Machine Automatic Commercial Soft Serve Ice Cream Vending Machine

Name: Self-Service Ice Cream Vending Machine Automatic Commercial Soft Serve Ice Cream Vending Machine
Brand: Wider Matrix (Gz) Technology Co., Ltd.
SKU: 2110447885

Guangdong, ChinaWider Matrix (Gz) Technology Co., Ltd.

US$5,799.00

1-9 Pieces

US$5,499.00

10-19 Pieces

US$5,199.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

Support Online Services

Warranty

1 Year

Model NO.

WM550

Certification

CE, ISO9001

Power Source

Electric

Automatic Grade

Automatic

Application

Ice Cream

Customized

Voltage

110 - 220 V

Power

2000W

Payment Method

Coins, Banknotes, Credit Cards

Transport Package

Wooden Case Packing

Specification

Machine size: 146cm*131.5cm*240cm weight: 400KG

Trademark

Wider Matrix

Origin

China, Guangzhou

HS Code

8476810000

Key features

Comprehensive Customization: Supports custom voltage, power, payment methods, and cup storage capacity.

Multi-Language Support: Machine interface supports switching among 85 national languages.

Remote Monitoring Capability: Dedicated mobile app allows users to check machine data remotely.

Global Logistics Network: Overseas warehouses in US, Canada, and UK for fast accessory delivery.

Door-to-Door Service: Local engineers available for on-site installation and maintenance.

Fast Dispensing Speed: Efficient dispensing time of 18 seconds per serving.

Large Storage Capacity: Standard 100 cups with options for additional custom storage.

27-Inch Interactive Screen: Features a 27-inch touch portrait screen with advertising capabilities.

Company profile

Experienced TeamPatents AwardedExhibition Experience

Wider Matrix (Gz) Technology Co., Ltd.

Guangdong, China

Business Type: Manufacturer/FactoryExport Year: 2020-11-03Nearest Port: Guangzhou,ShenzhenAverage Response Time: ≤1.38hTerms of Payment: LC, T/T, PayPalInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF, DAT, FAS, DDP, DAP, CIP, CPT, Others, FCA

AI-Powered supplier vetting

SummaryWider Matrix (Gz) Technology Co., Ltd. is identified as a Chinese manufacturer/factory and limited company in Guangzhou, with business activities spanning intelligent robots, artificial intelligence software, information technology, toys, amusement equipment, and related manufacturing. The supplier reports broad customization, ODM and OEM services, recent new-product development, inventory capability, and 90% export sales. However, it has no available SDK, overseas warehouse, or overseas showroom. Service-management procedures exist, but several lack implementation records or formal approval details; customer-complaint handling is documented with records. Financial information confirms reporting years but provides no basis for assessing financial strength. No certification information or named customer cases is provided.

After-Sales capabilityThe supplier has inventory capability and a clear customer-complaint procedure with follow-up records, which supports complaint-handling capability. However, service-assessment and corrective/preventive-action procedures lack records, and the supplier has no overseas warehouse or showroom, limiting evidence of broader overseas after-sales infrastructure.

R&D capabilityThe supplier reports new products during the past year, ODM service, R&D and sales of intelligent robots, AI application software development, information-system integration, and related technology activities. These indicate active development capability, although the absence of an available SDK is a limitation for SDK-dependent integration.

Production capacityThe supplier is described as a factory/manufacturer with registered manufacturing activities covering amusement equipment, consumer robots, industrial robots, and specialized food, beverage, and agricultural-processing equipment. It also reports inventory capability, but the status of a valid manufacturing-capacity contract is unknown.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM services, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:How about the payment system of the machine?

Cash, coin, credit card, and NFC are supported. Credit card service fees vary by region and are charged by the payment provider directly to the machine owner's bank account.

Q:Can you print my logo, letter & picture on the product?

Yes, we offer customized services including ODM and OEM to print your logo, letters, and pictures.

Q:How long is the delivery time?

Delivery time depends on the quantity ordered, usually within 5 to 30 days.

Q:Can you switch according to the language of our country?

Yes, the machine supports switching freely among 85 national languages.

Q:Can I see the machine data from my mobile phone?

Yes, we develop a mobile app that allows you to check machine data remotely.