Question 1

Who are we?

Accepted Answer

We are based in Hebei, China, start from 2018, sell to Africa (19.00%), Mid East (19.00%), Eastern Europe (15.00%), South America (13.00%), Southeast Asia (9.00%), South Asia (5.00%), North America (5.00%), Western Europe (3.00%), Southern Europe (3.00%), Eastern Asia (2.00%), Oceania (2.00%), Central America (2.00%), Northern Europe (2.00%), Domestic Market (1.00%). There are total about 51-100 people in our office.

Question 2

How can we guarantee quality?

Accepted Answer

Always a pre-production sample before mass production; Always final Inspection before shipment;

Question 3

What can you buy from us?

Accepted Answer

Assistant Rehabilitation Devices, Rehabilitation Medical Devices, Prosthetic Limb Accessories, Orthosis, Customized Prosthetic Correction Insoles

Question 4

Why should you buy from us not from other suppliers?

Accepted Answer

Our core competencies include: 1. Over 18 years of experience in artificial limb and orthotic parts production. 2. High-tech R&D capabilities with in-house innovation and continuous improvement. 3. ODM and OEM services for customized solut

Question 5

What services can we provide?

Accepted Answer

Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,Express Delivery; Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF; Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow; Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Italian

Question 6

Are you a manufacturer or a trading company?

Accepted Answer

We are a manufacturer, providing OEM & ODM service.

Question 7

How about your delivery time?

Accepted Answer

Especially for samples? 2~3 days for regular sample, 5-7 days for mass order after receivedthe payment.

Question 8

Can you provide us best price?

Accepted Answer

As a manufacturer, a favorable discount will be offered if the quantityis fitable.

Question 9

Do you charge for sample?

Accepted Answer

Yes, it is refundable if you place order for more than 300 pcs/item.

Question 10

How do you control the quality?

Accepted Answer

We control the product quality by lQC, three tests on production lines,and 100% aging testing before packaging. We have got the lsO 9001quality control Certificate.

Question 11

How do you ship the goods and how long does it take?

Accepted Answer

We usually ship by DHL, UPS, FEDEX,TNT. It usually takes 4-5 daysto arrive. By air,by sea are also acceptable.

Question 12

Can we visit your factory?

Accepted Answer

Yes, You are welcome to have a visit to our factory at any time.

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