Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2018-10-08Nearest Port: ShanghaiAverage Response Time: ≤4.95hTerms of Payment: LC, T/T, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF
AI-Powered supplier vetting
SummaryThe supplier is a trading company with a focus on customer relationship and environmental sustainability. They have strong capabilities in customization and OEM services for popular brands, but lack R&D capabilities with SDK availability. Their after-sales service procedures are in place but lack formal documentation, and their offshore business, overseas warehouse, and showroom capabilities are limited. The company conducts 100% inspection on finished products, indicating a strong emphasis on quality control.
Supplier typeThe supplier is identified as a trading company.
R&D capabilityInnovation is central to the supplier's business strategy, emphasizing efficient business solutions.
Customization capabilityThe supplier offers extensive customization options, including full and minor customizations.
Client casesThe supplier provides OEM services for popular brands, indicating experience in handling significant customer cases.
Product Q&A
Q:What is the warranty period?
A:
We provide a one-year warranty where spare and accessory parts are free, including shipment.
Q:Do you provide installation services?
A:
Yes, we send technical staff to provide free field installation guidance and ensure proper setup.
Q:Is factory layout design included?
A:
Yes, we provide free laundry layout drawings and detailed equipment installation designs before the order.
Q:What are the costs for after-sales maintenance?
A:
Labor is free within one year, but the buyer pays for technician travel and accommodation. After one year, parts and labor incur fees.
Q:Do you offer training for operators?
A:
Yes, we provide comprehensive training on operation, safety, maintenance, and energy saving before the machine is put into use.
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*To:Wuxi Sharing Machinery Co., Ltd.
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