SummaryWUXI TOURWE ELECTRIC TECHNOLOGY CO., LTD. is a trading company primarily involved in the electric motorcycle business. It emphasizes research and development and offers flexible customization services, but does not provide ODM or OEM for popular brands. The company has launched new products in the past year, indicating active innovation efforts. However, it lacks structured procedures for after-sales service, such as handling customer complaints and corrective actions. The company's export sales account for a significant portion of its revenue, but detailed financial data is not provided. Certification from TUVRHEINLAND has been conducted but the result of the evaluation is unknown.
After-Sales capabilityThere are no written procedures or records for handling customer complaints or implementing corrective actions, indicating a lack of formalized after-sales service capability.
R&D capabilityThe company has demonstrated innovation capability by launching new products in the past year and offering various customization services.
Production capacityThe supplier has an annual productivity of 200,000 electric scooters, suggesting a substantial production capacity.
Customization capabilityThe company offers extensive customization options, including full and flexible customization services.
Product Q&A
Q:What is the warranty period?
A:
We offer different warranty time for different products. Please contact us for detailed warranty terms.
Q:What is the minimum order quantity?
A:
The minimum order is one 20'GP container.
Q:What are the terms of payment?
A:
T/T and L/C at sight are accepted. T/T 30% as deposit, and 70% balance payment before delivery.
Q:What is the delivery time?
A:
It will take 25 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q:Can we customize the logo or brand?
A:
Yes, acceptance of OEM. We can make colors according to customer's demands.
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