Does the instrument include a warranty for spare parts?

Yes, free spare parts are provided during the warranty period, though transportation costs depend on weight and destination.

Touch Screen Softening Point Tester ASTM D36 Ring and Ball Apparatus

Name: Touch Screen Softening Point Tester ASTM D36 Ring and Ball Apparatus
Brand: Wuxi Serve Real Technology Co., Ltd.
SKU: 2114012315

Jiangsu, ChinaWuxi Serve Real Technology Co., Ltd.

US$1,000.00-10,000.00

1 SET

Product profile

Customization

Available

After-sales Service

Lifetime

Warranty

24months

Model NO.

LY-0606T

Delivery Time

5 Working Days

Application

Asphalt Test

Shipping Way

Air, Sea, Land

Index

Construction Material Test

Transport Package

Carton Case

Specification

LY-0606T

Trademark

SERVE REAL

Origin

China

HS Code

9031809090

Production Capacity

500sets/Year

Key features

Lifetime After-Sales Service: Comprehensive support including free spare parts and technical assistance for the machine's entire life.

Fast Response Support: 7/24 availability with Monday-Friday response within 2 hours and weekend response within 6 hours.

Standard Compliance: Fully compliant with ASTM D36, GB/T4505, and T0606-2011 industry standards for asphalt testing.

Quick Delivery: Standard delivery time is 5 working days for most orders.

Multi-Mode Payment: Supports T/T, PayPal, Western Union, L/C, and other flexible payment methods.

Compact Design: Small desktop structure with LCD screen and touch keyboard for convenient operation.

Company profile

In-stock CapacityCustomization from SamplesOEM Services3D Software Design

Wuxi Serve Real Technology Co., Ltd.

Jiangsu, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2012-03-27Nearest Port: SHANGHAI, NINGBOAverage Response Time: ≤2.87hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, DDP, DAP, CPT, EXW, Others

AI-Powered supplier vetting

SummaryThe supplier is identified as a Wuxi-based trading company and a professional technical supplier. It provides 3D design, OEM, ODM, and broad customization services, and launched new products during the past year. Its stated lead time is within 15 working days in both off-season and peak season, with in-stock capability and access to Shanghai Port. However, quality-control evidence is limited: no quality-control test equipment is reported, there is one R&D engineer, complaint handling lacks written procedures or records, and traceability status is unknown. The supplier has no available SDK, overseas warehouse, showroom, agent or branch, and has not participated in offline trade shows. Financial-period entries are provided for 2020–2022, but they do not establish financial strength. No factory environmental impact assessment report is available.

Supplier typeThe supplier is explicitly described as a professional technical supplier and its company type is a trading company located in Wuxi, Xishan District. This indicates technical service capability within a trading-company structure rather than confirmed manufacturing ownership.

After-Sales capabilityThe supplier has a corrective and preventive action procedure with records and reports in-stock capability, but customer complaint handling has no written procedures or records. It also lacks overseas warehouses, showrooms, agents, and branches, limiting demonstrated overseas service coverage.

R&D capabilityThe supplier reports new products during the past year, 3D software design, ODM and OEM services, and one R&D engineer responsible for AutoCAD design drawings. However, it has no available SDK, so innovation capability is evidenced for product and design services but not for SDK development.

Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization, and flexible customization, together with 3D design, ODM, and OEM services. These combined offerings provide clear evidence of broad customization capability.