How is after-sales support provided?

Support includes Internet repair, phone repair, and on-site repair within 72 hours if phone repair fails.

Does the device support remote configuration?

Yes, the instrument can be configured and maintained remotely via Internet using USB, Bluetooth, or WiFi.

What is the lead time for orders?

The average lead time is within 15 workdays for both peak and off-peak seasons.

True X800 Xrf Handheld X Ray Fluorescence Gold Testing Apparatus

Name: True X800 Xrf Handheld X Ray Fluorescence Gold Testing Apparatus
Brand: Xi'an Zealchon Electronic Technology Co., Ltd.
SKU: 1965172492

Shaanxi, ChinaXi'an Zealchon Electronic Technology Co., Ltd.

US$17,900.00

1-2 Sets

US$16,900.00

3+ Sets

Product profile

Customization

Available

After-sales Service

Warranty Is 12 Months

Warranty

12 Months

Model NO.

TrueX800

Model Number

Truex 800

Detector

Boost Si-Pin Detector

Excitation Source

50kv/200ua Maximum Pipe Pressure

Data Processing

32GB Memory

Analysis Element

All Elements Between Mg and U.

Advantage

Rapid and Accurate

Application

Jewelry Testing

Customized Support

OEM

Transport Package

International Standard Packing

Specification

53*23*45cm

Trademark

Zealchon

Origin

China

Production Capacity

10000 Pieces/Year

Key features

25 Elements Analysis: Analyzes Ti through Bi including gold, platinum, and silver content.

Rapid and Accurate: Features high-speed processing chip and advanced algorithm for fast results.

12 Months Warranty: Covers spectrometer, X-ray tube, and detector with one-year renewal for parts.

Remote Maintenance: Configurable and repairable via Internet with USB, Bluetooth, and WiFi.

Customizable Reports: Users can add company logos, addresses, and test results to reports.

Dual Beam Safety: Automatically senses sample presence to ensure measurement safety.

8 Hours Battery Life: Single battery lasts 8 hours with intelligent real-time monitoring.

OEM Support: Provides OEM customization options for the Truex 800 model.

Company profile

Xi'an Zealchon Electronic Technology Co., Ltd.

Shaanxi, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2014-11-01Nearest Port: tianjing, shanghai, qingdaoAverage Response Time: ≤2.70hTerms of Payment: LC, T/T, PayPal, etc.International Commercial Terms(Incoterms): FOB, CIF, CIP

AI-Powered supplier vetting

SummaryThe supplier is described as a manufacturer of material testing equipment for construction-related applications, with product coverage spanning concrete, cement, mortar, bitumen, asphalt, soil, aggregates, rocks, and steel. It reports broad customization services, ODM capability, OEM service for well-known brands, and new products launched during the past year. Export activity is extensive, with 90% of sales reported as exports and markets across multiple global regions. Stated lead times are within 15 working days in both peak and off-peak periods. However, the available information does not establish certifications, and quality-control evidence is incomplete: the supplier reports zero quality-control test equipment and unknown quality-assurance and traceability status. It also lacks overseas showrooms, agents, branches, and offline trade-show participation. Financial information is present only as year references and cannot establish financial strength.

Supplier typeThe supplier identifies itself as a global manufacturer of material testing equipment for the construction industry, offering testing solutions for numerous construction materials. Its stated business scope also includes electronic equipment, sensors, glassware, and other goods, indicating a broad registered scope beyond the core testing-equipment description.

R&D capabilityThe supplier reports new products during the past year, ODM services, broad design support, and OEM service for well-known brands. Its company description also claims technological innovation and continuous expansion, but it explicitly has no available SDK, so software-development support is limited in the provided evidence.

Production capacityReported production output is a test machine capacity of 2 tons, with stated order fulfillment within 15 working days in both peak and off-peak periods. The supplier reports five qualified service-capability suppliers, but it also reports zero quality-control test equipment, making production-quality verification a significant concern.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also reports ODM capability and new-product activity, providing direct evidence of broad product-design and customization support.

Product Q&A

Q:What is the warranty period for the TrueX 800?

The warranty is 12 months starting from the date of final acceptance. It covers the spectrometer, X-ray tube, and detector, with a one-year renewal for replaced components.

Q:Which elements can the TrueX 800 analyze?

It can analyze 25 elements ranging from Titanium (Ti) to Bismuth (Bi), including gold, platinum, and silver.

Q:How long does the battery last?

A single battery can last 8 hours and features intelligent management with real-time monitoring of residual capacity.

Q:Can the reports be customized?

Yes, users can customize reports by adding company logos, addresses, test results, spectra, and other details.

Q:What happens if the instrument is damaged?

Physical damage such as impact, broken detector, broken PDA, broken body, or water intrusion is not covered by the warranty.