SummaryThe supplier is a professional technical supplier with R&D capabilities, offering 3D software design services and customization from samples and designs. They conduct random finished product inspections and have traceability for raw materials. They have ISO 9000 certification but lack new product introductions in the past year. The supplier has a clear procedure for handling customer complaints but lacks overseas warehouses and contract ties with subcontractors.
Supplier typeThe supplier is a combined type professional technical supplier capable of providing 3D software design services.
CertificationsThe supplier holds ISO 9000 certification, indicating a standardized management system.
After-Sales capabilityThe supplier has clear procedures for corrective and preventive actions and handling customer complaints.
R&D capabilityThe supplier has not introduced new products in the past year, indicating a lack of recent innovation.
Customization capabilityThe supplier can customize based on samples and designs, supported by their R&D capabilities.
Product Q&A
Q:What materials are available for this coupling?
A:
We offer Steel, Brass, SS304, and SS316 options for your selection.
Q:Can I customize the thread size and fitting?
A:
Yes, we support custom threads (M5 to 1/2) and can manufacture fittings based on your drawings or samples.
Q:What is the delivery time for orders?
A:
Delivery time ranges from 3 to 30 days depending on the actual order requirements.
Q:Do you offer free samples?
A:
Free samples are available for regular items against your courier account; custom items require email discussion.
Q:What is the warranty policy?
A:
We provide a 1-year quality assurance policy after shipment with support for any issues.