Question 1

Are you a manufacturer or trading company?

Accepted Answer

We are a professional manufacturer of vibrating screening and conveying equipment, located in Xinxiang, Henan. Equipped with complete production and testing workshops, we support OEM and custom-designed solutions.

Question 2

Which markets do you mainly export to?

Accepted Answer

Our products are exported to Southeast Asia, Middle East, Africa, Eastern Europe and South America. We have rich project experience in steel, metallurgy, mining and aggregate heavy-duty industries.

Question 3

What payment terms do you accept?

Accepted Answer

We normally accept T/T and L/C at sight. Other terms can be further negotiated according to project conditions.

Question 4

What main products do you supply?

Accepted Answer

Our range covers vibrating screens, multi-frequency fully-sealed screens, vibrating feeders, belt conveyors and original spare parts. Widely used for sinter, coke, ore, gravel and other bulk material screening and conveying.

Question 5

What details are required for an accurate quotation?

Accepted Answer

Please provide material name, feed size, required capacity, separation size, working conditions (temperature, dust requirement), local voltage and site constraints. Then we can offer proper solution and quotation.

Question 6

Can your equipment handle high-temperature materials such as sinter?

Accepted Answer

Yes. High-temperature resistant materials and fully-sealed dust-proof structures are available for sinter and coke processing. We can make special design for high-temperature working environment.

Question 7

Can key parameters be customized?

Accepted Answer

Yes. Screen deck quantity, amplitude, vibration frequency, screen plate aperture, motor power and overall dimensions are all adjustable to match your production requirements.

Question 8

What voltage options are available?

Accepted Answer

Standard voltage is 380V/50Hz. 415V, 440V, 60Hz and other local voltages can be customized.

Question 9

Can your machines meet dust-control environmental-protection standards?

Accepted Answer

Yes. Our fully-enclosed vibrating equipment prevents dust leakage, complying with strict environmental requirements for steel and metallurgical projects.

Question 10

How to deal with common faults like screen deviation, abnormal noise or low screening efficiency?

Accepted Answer

Abnormal noise is usually caused by damaged bearings or loose fasteners. Material deviation relates to feeding position and spring status. We supply troubleshooting guides and professional after-sales support.

Question 11

How about spare-parts supply?

Accepted Answer

Original spare parts such as screen plates, vibrators, springs and sealing parts are available. Spare parts can be shipped together with main equipment or delivered separately.

Question 12

Do you support OEM and non-standard customization? What is the MOQ?

Accepted Answer

Customization is our core strength. We design equipment according to your material, capacity, particle size and site layout. OEM service is supported. There is no strict MOQ; even one set of custom machine is acceptable.

Question 13

What is your production lead-time?

Accepted Answer

Standard models take 15-30 working days. For custom-built equipment, it takes 25-45 working days after drawing confirmation. Exact schedule will be confirmed upon final technical requirements.

Question 14

How are goods packed and shipped?

Accepted Answer

Machines are packed with reinforced steel frames or fumigated wooden cases. Sea freight is the main transport mode. EXW, FOB, CIF and other trade terms are acceptable. Shipping cost is quoted separately based on weight, volume and destination port.

Question 15

What documents will be provided together with shipment?

Accepted Answer

We provide packing list, commercial invoice, operation manuals, assembly drawings and factory inspection reports. Special export documents can be provided upon request.

Product profile

Customization

Type

Function

Model NO.

Transmission Structure

Usage

Works

Object

Shaft Number

Running Track

Supporting Device

Warranty

Customized

Condition

After-sales Service

Voltage

Material

Feature

Advantage

Transport Package

Specification

Trademark

Origin

HS Code

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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