SummaryShenzhen Xinhean Technology Co., Ltd. is a trading company and manufacturer based in Shenzhen, China, specializing in fire alarm control system products. The company has a limited number of employees and lacks OEM services for well-known brands, design awards, and a national science and technology progress award. It handles exports predominantly to Europe and Asia. The firm does not hold an export license, which may impact its trade capacity. Despite having corrective actions and customer complaint procedures, there are limited records of these processes. Financial data is available for three recent years, but lacks detail. The company does not show evidence of innovation via SDK availability or awards but has launched new products recently. It offers customization from samples and designs but lacks a substantial track record of customer cases.
Supplier typeShenzhen Xinhean Technology Co., Ltd. is identified as both a trading company and a manufacturer/factory, located in Guangdong, China.
After-Sales capabilityThe supplier has a comprehensive pre-sale and after-sales service system aimed at solving customer concerns.
Production capacityThe supplier has a significant production capability with a high annual output of smoke detectors.
Customization capabilityThe supplier can customize products from samples and designs, indicating a degree of flexibility.
Product Q&A
Q:What safety certifications does the controller have?
A:
The controller is certified with CE and CCC, and is designed in accordance with European standards EN54-2, EN54-4, and EN12094-1.
Q:How many detection zones and detectors can it support?
A:
It supports 4 system zones, with each zone capable of connecting up to a maximum of 30 detectors.
Q:What is the maximum delay time for the extinguishing signal?
A:
The control panel allows for a delay of the extinguishing signal of up to 75 seconds.
Q:What is the warranty period for this product?
A:
We provide a 1-year warranty for this gas extinguishing controller.
Q:What is the typical lead time for production?
A:
The normal lead time is 15 working days, applicable for both peak and off-season periods.
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