SummaryShenzhen Chiva Industry Co., Ltd. is a China-based limited trading company established in 2017, focused on construction stone. It reports annual capacity of 240,000 square meters of granite and 192,000 square meters of marble, flexible design-based customization, and lead times within 15 workdays in both peak and off-season. The supplier exports 90% of sales and accepts multiple trade and payment terms. However, it has only 11 employees, no overseas warehouses, showrooms, agents, or branches, and no cooperative suppliers reported. Service corrective-action and complaint-handling procedures are undocumented, while raw-material traceability and quality-assurance status are unknown. Product development occurred in the past year, but the supplier does not offer ODM, branded OEM, or SDK services. Audit information identifies TUV Rheinland, but the audit result is recorded as 0, so certification or compliance strength cannot be confirmed.
Supplier typeThe supplier is identified as a trading company and a limited company, headquartered in Guangdong, China, with 11 employees and no stated affiliation with a larger company group. Its declared product scope is construction stone.
After-Sales capabilityThe supplier reports lead times within 15 workdays in both peak and off-season and has participated in the Xiamen International Stone Fair. However, it has no overseas service countries, warehouses, showrooms, agents, or branches, and complaint handling plus corrective/preventive-action processes have no written procedures or records.
R&D capabilityThe supplier reports at least one new product in the past year and has one R&D engineer. It does not provide ODM services, branded OEM services, or an SDK, indicating limited documented innovation-service scope.
Production capacityReported annual capacity is 240,000 square meters of granite and 192,000 square meters of marble, with lead times within 15 workdays during both peak and off-season. Nevertheless, the supplier is described as a trading company, and no production-site or equipment details are provided.
Customization capabilityThe supplier explicitly offers customization from designs and flexible customization for its construction-stone products. This directly supports its ability to accommodate customized requirements.