Question 1

Do you provide free samples?

Accepted Answer

We can provide samples and charge freight free of charge. If you have any special sample requirements, please contact us for more details.

Question 2

Can the product be produced according to customer requirements?

Accepted Answer

All can be customized according to the required specifications and drawings.

Question 3

Is it allowed to visit the factory?

Accepted Answer

Yes, we always welcome customers to visit our factory.

Question 4

How to solve the faults of the equipment during use?

Accepted Answer

Please email us about the problem of pictures or small videos. I will be better. I will find the problem and solve it.

Question 5

Where is your factory?

Accepted Answer

Our factory address is: 4th floor, No. 308, Tong'an Park, Tong'an Industrial Zone, Xiamen, China.

Question 6

What is the quality level of your products?

Accepted Answer

We have CE, ISO and other certificates.

Question 7

What is screen printing?

Accepted Answer

Screen printing refers to making a screen printing plate with pictures and texts by using the screen as the plate base and the photosensitive plate making method. Using the screen printing plate, the holes in the pictures and texts can pass through the ink, and the holes in the non pictures and texts can not pass through the ink It can print through the basic principle of ink. When printing, pour ink into one end of the screen printing plate, apply a certain pressure on the ink part of the scree

Question 8

Can the color of the product be customized?

Accepted Answer

Our colors can be customized according to PMS( Pantone matching system) .

Question 9

Is acrylic panel easy to scratch?

Accepted Answer

Acrylic panel is never easy to scratch. Its surface hardness can reach 5h. In contrast, the hardness of glass is only 7h.

Question 10

Why does acrylic touch panel become insensitive?

Accepted Answer

Generally 0.9 ~ 1.3mm. There are generally the following reasons: 1. Ink, some inks have conductive components. If they are printed in a large area, all characters will be connected into one piece and become a conductor, which is equivalent to that all keys on this touch panel are pressed, which makes it difficult or even impossible to recognize, and the touch effect is naturally bad. 2. Thickness and material thickness are one of the factors affecting the capacitive touch effect. Through the te

Question 11

Precautions for normal use of acrylic panel and acrylic label:

Accepted Answer

(1) Acrylic plate (plexiglass) is a kind of thermoplastic organic plastic, which is soluble in benzene organic solvent and cannot be soaked or cleaned with benzene organic solution. The commonly used cleaning solvents include detergent and industrial alcohol. Wipe gently with soft cotton cloth stained with 5% detergent water or directly stained with a small amount of alcohol, remove the dirt, and then rinse with clean water. (2) Under normal temperature, the product will not be affected by tempe

Question 12

Do I need to provide drawings?

Accepted Answer

Yes, we need your drawings. The format of the drawing you can carry the cabinet as below. PDF file, or AI file, etc.

Product profile

Customization

Type

Structure

Model NO.

Material

Usage

Application

Contact Type

Number of Switch

Detection Method

Brand

Certification

Color

Touch

Dimension/Shape

Surface

Adhesive

Logo

Function

Thickness

Temperature Resistance

Used for

MOQ

QC Control

Pin Picth

Layer

Push Button Type

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

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