Question 1

Are there operating instructions for the equipment?

Accepted Answer

No prior experience is required; you can get started after simple training. A digital operation manual is included with your order, and technical staff are available to provide remote guidance on setup and debugging.

Question 2

General Requirements for Environment and Safety

Accepted Answer

Fire extinguishers shall be equipped beside the equipment; flammable lubricants and cleaning agents cannot be stacked near the production line.
Non-professional maintenance personnel are prohibited from disassembling the servo motor, electrical cabinet and hydraulic system to avoid electric shock or mechanical failure.

Question 3

How soon can shipment be arranged after the order is placed?

Accepted Answer

Standard models are kept in stock year-round, and shipments can be arranged according to customer requirements.

Question 4

Are there discounts for bulk purchases?

Accepted Answer

We will offer corresponding discounts based on the goods you purchase.

Question 5

What models are available for this machine, and how do I choose between them?

Accepted Answer

You can provide us with details about your rebar such as diameter, strength, and the desired shape and we will recommend the suitable model for you.

Question 6

What are the advantages of your machine?

Accepted Answer

This equipment offers high efficiency, stable performance, and high precision, and is widely used in the construction industry and steel processing enterprises.

Question 7

How do you control product quality?

Accepted Answer

Quality is consistently regarded as the most critical aspect of our manufacturing process. All our products are subject to a rigorous quality control system, encompassing raw material inspection, in-process quality checks, performance testing of finished goods, and random inspections prior to shipment.

Question 8

Is simultaneous multi-head cutting possible?

Accepted Answer

Yes, multiple flame cutting torches can be installed to cut identical parts simultaneously, exponentially increasing production output; plasma systems typically feature a single torch.

Question 9

Are the dimensions of the cut parts off-spec, with significant errors?

Accepted Answer

Accumulation of metal chips on the rack and guide rails; lack of lubrication on the guide rails; excessive backlash between the gear and rack; incorrect dimensions in the nesting layout; steel plate not laid flat.

Question 10

Is the plasma cutting kerf beveled and covered in heavy dross?

Accepted Answer

Nozzle wear; cutting speed too fast or too slow; improper compressed air pressure; severe plate corrosion; cutting torch not perpendicular to the steel plate (adjust torch perpendicularity).

Question 11

Is the machine vibrating during operation and making loud noise while moving?

Accepted Answer

Accumulation of iron filings and debris on the guide rail and rack; lack of lubrication between the rack and pinion; uneven rail foundation; malfunctions in the travel motor or gear reducer.

Question 12

What are the consumable parts for plasma cutting systems, and how often should they be replaced?

Accepted Answer

Electrodes, cutting nozzles, swirl rings, and shield caps are high-frequency consumables. Heavy rust on steel plates and excessive dust accelerate wear; replacement is necessary when arc initiation becomes poor or cut quality deteriorates.

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