CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Designs, Full Customization CertifiedExport Year: 4 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤1.75h
AI-Powered supplier vetting
SummaryThe supplier is a professional technique provider with a focus on green and sustainable practices throughout the product life cycle. They possess robust customization capabilities and ensure comprehensive quality control. However, their innovation capability appears limited due to a lack of new product launches. Financial credibility and production capacity are strengths, supported by substantial production output and quality certifications. The supplier's after-sales service capability is questionable due to inadequate documentation of corrective actions and complaint handling. They have limited international presence and overseas service capabilities.
Supplier typeThe supplier is a professional technique service provider with a focus on green and sustainable practices.
CertificationsThe supplier holds ISO9001:2015 and ISO14001:2015 certifications, indicating a commitment to quality and environmental management systems.
Financial creditThe supplier demonstrates strong financial capacity over recent years, with substantial cash flow and documented financial performance.
R&D capabilityThe supplier did not launch any new products last year, indicating limited innovation capability.
Production capacityWith 4 production lines and an annual production output above US$100 million, the supplier exhibits strong production capability.
Customization capabilityThe supplier offers full customization and ODM services, indicating strong customization capability.
Product Q&A
Q:What is the service commitment?
A:
1. Provide clients one-year warranty to make sure the machine work well; 2. We always keep certain inventory level of spare parts, which means the replacements can be sent to you timely; 3. Send every client a preferential quotation.
Q:What to do if the machine has a problem?
A:
24 hours timely response of mail and phone calls. If the parts broken belong to non-artificial factors within 12 months, we offer free replacement. If beyond 12 months, customers should bear the freight back and forth and accessories cost.
Q:How long is the warranty of your equipment?
A:
Our warranty period is one year generally.
Q:What is your payment term?
A:
Our usual payment term is: 30% TT in advance, 70% TT before shipment. Other ways can also be received after we both sides discussion and agreement.