Can I ask for compensation if a defective sofa is found?

We promise to replace if there is a discrepancy as long as you send photos. Our quality control staff inspects all sofa beds during the manufacturing process to ensure they pass our quality standards. Any faulty product resulting from problems during the production process will be replaced. In the event you receive any item from us which is faulty, incorrect or damaged, please contact us and send us your pictures as soon as possible. We will endeavor to understand the cause and offer a solution.

Comfort Couch Sofa, Hotel Living Room Sofa Sleeper Couch 2020

Name: Comfort Couch Sofa, Hotel Living Room Sofa Sleeper Couch 2020
Brand: Foshan Xuya Furniture Co., Ltd.
SKU: 909780335

Guangdong, ChinaFoshan Xuya Furniture Co., Ltd.

US$99.00-229.00

1 Piece

Sample price:US$229.00/piece.Request sample

Product profile

Customization

Available

Style

Modern Style

Material

Fabric

Model NO.

CT9606

Type

Double

Folded

Frame Material

Metal

Usage

Living Room, Hotel, Study, Bedroom, Hospital

Color

Customized

Certification

ISO9001

Customized

Condition

New

Trading Company or Factory

Factory

OEM & ODM

Accepted

Warranty

2 Years

MOQ

20gp

Port of Loading

Shenzheng

Transport Package

Carton

Specification

W132*D78*H82cm

Trademark

CHUANGTING

Origin

China

HS Code

9401409000

Production Capacity

50000

Key features

Customizable Color: Color is customized to meet specific client requirements.

OEM & ODM Accepted: Professional development team available for design and manufacturing.

High Quality Materials: Imported Finnish wood frame with high density foam and S spring.

Flexible Material Options: Material can be changed to PU, PVC, Linen, or Microfiber as needed.

2-Year Warranty: Comprehensive warranty coverage for mechanical defects and quality issues.

Multiple Size Options: Sofa width available in 132/152/182/212cm; Sofabed in 100/120/150/180cm.

Versatile Usage: Suitable for living rooms, hotels, studies, bedrooms, and hospitals.

ISO9001 Certified: Manufacturing process meets international quality management standards.

Company profile

Years of Export ExperienceImporters and ExportersHigh Repeat Buyers ChoiceExperienced Team

Foshan Xuya Furniture Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 11 Years CertifiedNearest Port: Guangzhou Port, Shenzhen Port, Foshan PortAverage Response Time: ≤8.30h

AI-Powered supplier vetting

SummaryThe supplier manufactures and sells furniture and household goods, with stated import and export permissions. It reports 3D design, ODM, OEM, new-product development, and broad customization capabilities. Production information includes two production lines, annual sofa output of 24,000 sets, and facilities for wood, sponge, fabric, sewing, and band sawing. Export sales account for 51%–70%, with major markets across multiple global regions and access to Shenzhen, Guangzhou, and Foshan ports. However, after-sales corrective-action and complaint-handling procedures are undocumented, finished-product inspection is performed by packing staff, and raw-material traceability is absent. No overseas agents, branches, warehouses, or showrooms are reported. Financial records are indicated for 2021–2023, but no substantive financial performance data is provided. No certifications or customer case details are stated.

Supplier typeThe supplier is a furniture manufacturer and seller with household-goods manufacturing and furniture-parts sales in its stated business scope. Its facilities cover wood, sponge, fabric, sewing, and sawing operations, indicating a production-oriented furniture supplier rather than only a trading intermediary.

After-Sales capabilityThe supplier reports no written procedures or records for corrective and preventive actions, customer complaints, or supplier-service assessment. It has inventory capacity, but no overseas warehouse, overseas showroom, overseas agent, or branch is reported, limiting documented after-sales infrastructure.

R&D capabilityThe supplier states that it provides 3D software design services, ODM services, and has developed new products during the past year. It also reports OEM service for well-known brands, although no SDK is available; overall, the stated design and product-development capabilities support an innovation advantage.

Production capacityThe supplier reports two production lines, annual sofa output of 24,000 sets, and integrated facilities for band sawing, wood cutting and sawing, sponge cutting, fabric cutting, and sewing. It also states a one-month average lead time in both peak and off-season, supporting a documented production capability.

Customization capabilityBoth slices explicitly list customization from samples, customization from designs, full customization, minor customization, and flexible customization. The supplier also states that it provides 3D software design services, indicating broad support for customized furniture development.