Can I ask for compensation if defective sofa found?

We promise replace if discrepancy as long as you send photos. Our quality control staff inspects all sofa bed during the manufacturing process to ensure they pass our quality standards. Any faulty product resulting from problems during the production process will be replaced. In the event you receive any item from us which is faulty, incorrect or damaged, please contact us and send us your pictures as soon as possible. We will endeavor to understand the cause and offer a solution.

Grey Independently Seat Cushion Pillows Commercial Couch Set

Name: Grey Independently Seat Cushion Pillows Commercial Couch Set
Brand: Foshan Xuya Furniture Co., Ltd.
SKU: 1946870385

Guangdong, ChinaFoshan Xuya Furniture Co., Ltd.

US$90.00-168.00

1 Piece

Sample price:US$350.00/piece.Request sample

Product profile

Customization

Available

Style

European

Sofa Set

1+2+3

Model NO.

501

Seat

1+2+3

Frame Material

Wood

Padding

Sponge

Armrest

With Armrest

Back Height

Medium Back

Certification

ISO9001

Material

Synthetic Leather

Inflatable

Non Inflatable

Condition

New

Trading Company or Factory

Factory

OEM & ODM

Accepted

Warranty

1years

MOQ

20gp

Specific Use

Office, Home, Apartment,Villa,Hotel

Sample Time

10-13days

Surface

Fabric and Leather Upholstery

with Leg Matt

Yes

Fabric/Leather Style

Customizable

Frame

Plywood Frame+Solid Wood/Metal Legs

Glue

Environmental

Online Time

24 Hours

Quality Control

Have Professional QC to Control The Quality

Transport Package

Carton

Specification

95*85*85cm

Trademark

CHUANGTING

Origin

China

HS Code

9401409000

Production Capacity

50000

Key features

OEM & ODM Services: Professional development team ready to design new items for OEM and ODM orders.

Customizable Materials: Material can be changed to PU, PVC, Linen, or Microfiber according to customer needs.

2-Year Warranty Coverage: All items come with a 2-year warranty covering free replacement for defects.

High-Quality Frame: Constructed with imported Finnish wood, high-density foam, and S springs.

Flexible Packaging: Buyer designs and special packaging requirements are accepted.

ISO9001 Certified: Strictly implements ISO9001:2000 international quality standards.

Global Market Presence: Products exported to over 50 countries including Europe, USA, and Australia.

Professional QC Process: Inline and end-of-line inspections ensure stability, measurement, and color accuracy.

Company profile

Years of Export ExperienceImporters and ExportersHigh Repeat Buyers ChoiceExperienced Team

Foshan Xuya Furniture Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 11 Years CertifiedNearest Port: Guangzhou Port, Shenzhen Port, Foshan PortAverage Response Time: ≤8.85h

AI-Powered supplier vetting

SummaryThe supplier manufactures and sells furniture and household goods, with stated import and export permissions. It reports 3D design, ODM, OEM, new-product development, and broad customization capabilities. Production information includes two production lines, annual sofa output of 24,000 sets, and facilities for wood, sponge, fabric, sewing, and band sawing. Export sales account for 51%–70%, with major markets across multiple global regions and access to Shenzhen, Guangzhou, and Foshan ports. However, after-sales corrective-action and complaint-handling procedures are undocumented, finished-product inspection is performed by packing staff, and raw-material traceability is absent. No overseas agents, branches, warehouses, or showrooms are reported. Financial records are indicated for 2021–2023, but no substantive financial performance data is provided. No certifications or customer case details are stated.

Supplier typeThe supplier is a furniture manufacturer and seller with household-goods manufacturing and furniture-parts sales in its stated business scope. Its facilities cover wood, sponge, fabric, sewing, and sawing operations, indicating a production-oriented furniture supplier rather than only a trading intermediary.

After-Sales capabilityThe supplier reports no written procedures or records for corrective and preventive actions, customer complaints, or supplier-service assessment. It has inventory capacity, but no overseas warehouse, overseas showroom, overseas agent, or branch is reported, limiting documented after-sales infrastructure.

R&D capabilityThe supplier states that it provides 3D software design services, ODM services, and has developed new products during the past year. It also reports OEM service for well-known brands, although no SDK is available; overall, the stated design and product-development capabilities support an innovation advantage.

Production capacityThe supplier reports two production lines, annual sofa output of 24,000 sets, and integrated facilities for band sawing, wood cutting and sawing, sponge cutting, fabric cutting, and sewing. It also states a one-month average lead time in both peak and off-season, supporting a documented production capability.

Customization capabilityBoth slices explicitly list customization from samples, customization from designs, full customization, minor customization, and flexible customization. The supplier also states that it provides 3D software design services, indicating broad support for customized furniture development.