Silent Brake Design Comprehensive Customization Indoor Residential Passenger Escalator

Yes, our elevators obtain the corresponding certifications in accordance with the regulatory requirements of the target market. For the EU market, all elevators have passed the CE certification (in compliance with EN 81 series standards); products for the US market meet the ASME A17.1/CSA B44 Elevator Safety Codes; and for the Southeast Asian market (e.g., Thailand, Malaysia), our elevators have obtained local mandatory certifications such as TISI and SIRIM. After the order is confirmed, we will

The main transportation method provided is sea freight (in containers). Sea freight has lower costs and is suitable for regular orders. To ensure transportation safety, we will provide multi-layer protection for elevator components: vulnerable parts such as elevator cars and guide rails will be packaged with foam and wooden cases; electrical components will be separately sealed in waterproof and shockproof boxes; and buffer materials will be filled in the containers to prevent collision and mois

We provide full-process installation services. For installation by local teams, we will provide a detailed installation manual (including graphic and video tutorials) and arrange for technical personnel to provide remote guidance to ensure that the installation process complies with relevant standards.

We promise a 48-hour after-sales response: If the malfunction can be resolved through remote troubleshooting (such as abnormal electrical parameters), the technical personnel will guide the customer's operation and maintenance personnel through video or phone calls within 12 hours.

The overall warranty period is 1 year, and the warranty period for core components (such as traction machines, control cabinets, safety gears, and speed governors) is extended to 5 years. The warranty covers equipment failures caused by manufacturing defects and installation issues, but does not include damages caused by improper manual operation (such as overloading, malicious damage) or natural disasters (such as earthquakes, floods). During the warranty period, all costs for maintenance and c