High Precision CNC Lathe Tool Spring Er Collet Chuck

For in-stock items, shipping occurs within 1-2 working days. Delivery time varies by location: domestic first-tier cities take 2-3 days, remote areas 5-7 days. For customized tools (e.g., non-standard carbide cutters), production requires 7-10 working days plus shipping. A tracking number will be provided once shipped.

Yes, but please note: 1. Tools must remain unused (cutting edge unscratched, original packaging intact); 2. Submit return/exchange requests within 7 days of receipt; 3. Return shipping is your responsibility; we'll dispatch correct tools upon return. Customized tools (e.g., special-size holders) are non-returnable unless defective.

Absolutely! Bulk purchases enjoy the following: 1. 5-10% discount for orders of 100-500 pieces (inserts) or 50-100 pieces (holders); 2. 10-15% discount for orders exceeding 500 pieces (inserts) or 100 pieces (holders); 3. Long-term partners receive additional annual rebates. Contact our sales team for a personalized quote.

Document the defect with photos/videos of the tool and machining scene, then contact our after-sales team within 3 days of use. We will inspect the issue: 1. If a manufacturing defect is found, we'll replace it free and cover shipping; 2. For issues from improper use (e.g., wrong cutting parameters), we'll offer expert guidance to prevent future problems.

Warranty duration depends on the product type: 1. 3 months for CNC inserts (covers manufacturing defects, not wear from regular use); 2. 6 months for carbide end mills and tool holders (covers cracks or deformation not due to misuse); 3. 12 months for high-precision hydraulic holders. Keep your invoice as proof of warranty.