High Precision Er Collet for Multi-Slit Lathe Tool Performance

For ready-stock items, we dispatch within 1-2 working days. Delivery duration depends on your location: 2-3 days for major domestic cities, 5-7 days for remote areas. For custom tools like non-standard carbide cutters, production takes 7-10 working days plus delivery time. We provide tracking details upon shipment.

Yes, please note: 1. Tools must be unused (cutting edge unmarked, original packaging intact); 2. Submit a return/exchange request within 7 days of receipt; 3. Return shipping is your responsibility. We send replacements upon receiving the return. Customized tools (e.g., special-size holders) are non-returnable unless defective.

Certainly! For bulk purchases: 1. 5-10% discount for orders of 100-500 pieces (inserts) or 50-100 pieces (holders); 2. 10-15% discount for orders over 500 pieces (inserts) or 100 pieces (holders); 3. Long-term partners receive additional annual rebates. Contact our sales team for personalized quotes.

Capture photos/videos of the defective tool and machining scene, then send to our after-sales team within 3 days of use. We'll examine the issue: 1. If a manufacturing defect, we'll replace free and cover shipping; 2. If due to improper use (e.g., incorrect cutting parameters), we'll offer technical guidance to prevent future issues.

Warranty duration depends on product type: 1. 3 months for CNC inserts (covers manufacturing defects, excludes wear from normal use); 2. 6 months for carbide end mills and tool holders (covers cracks or deformation not due to misuse); 3. 12 months for high-precision hydraulic holders. Retain your order invoice as proof of warranty.