Precision Er Collet for Swiss-Type CNC and Lathe Machines

In-stock items are shipped within 1-2 working days. Delivery varies by location: 2-3 days for domestic first-tier cities, 5-7 days for remote areas. Customized tools (e.g., non-standard carbide cutters) require 7-10 working days for production plus shipping time. A tracking number will be provided once shipped.

Yes, but please consider: 1. Tools must be unused (no scratches on edges, packaging intact); 2. Request a return/exchange within 7 days of receipt; 3. You cover return shipping; we'll send correct tools upon receipt. Customized tools are non-returnable unless defective.

Absolutely! For bulk purchases: 1. 5-10% discount for 100-500 pieces (inserts) or 50-100 pieces (holders); 2. 10-15% discount for orders over 500 pieces (inserts) or 100 pieces (holders); 3. Long-term partners receive additional annual rebates. Contact sales for a personalized quote.

Capture photos/videos of the defective tool and machining scene, then contact our after-sales team within 3 days of use. We'll assess the issue: 1. If it's a manufacturing defect, a free replacement will be sent with shipping covered; 2. If due to misuse (e.g., wrong cutting parameters), we'll offer technical guidance to prevent future issues.

Warranty varies by product type: 1. 3 months for CNC inserts, covering manufacturing defects, not normal wear; 2. 6 months for carbide end mills and tool holders, covering cracks or deformation not due to misuse; 3. 12 months for high-precision hydraulic holders. Keep your order invoice as proof of warranty.