Question 1

Are you a manufacturer or a trade company?

Accepted Answer

We are the manufacturer with more than 20 years' history.

Question 2

What is your fiber brand?

Accepted Answer

Our fiber brand include : YOFC, Corning, Fiber Home, J-fiber, POFC

Question 3

What is your main product?

Accepted Answer

Our main product is Fiber Optic Connector, Fiber Optic Adapter, Fiber Optic Attenuator, Fiber Optic Patch Cord and Fiber Terminal Box. Except that, we have very good prices for part of fiber tools!

Question 4

How can we place order?

Accepted Answer

After the agreement be made on the product parameters, we will make proforma invoice for you to confirm. After advance payment (deposit) received, we will arrange the production and delivery. If you have your own ship forwarder, we will use your ship forwarder to delivery goods; if you don't have ship forwarder, we can ship them by our agent shipping company which offers a competitive freight cost.

Question 5

What is the quality for your products?

Accepted Answer

All of our products are with high quality. We promise 100% recall policy if products are unqualified, and we can write it into our contract!

Question 6

How do you arrange the shipping?

Accepted Answer

Solution A: Fibconet takes care of everything. Clients only need to collect cargo in local port or wait cargo delivery to their office. There are two types of shipping methods available: by sea and by air (Express courier - FedEx/ DHL/UPS/TNT/EMS, we can ship them according to your express account or ship them by our agent company, the delivery time is about four to seven days). Solution B: Clients assign a Shenzhen logistic company to do the shipping, Fibconet follows the shipping company's ins

Question 7

How can you guarantee the delivery time?

Accepted Answer

To avoid the delay, we have built a complete and professional procedure system from production to the delivery. We have rich experience on production and delivery. We can regulate the penalty clause in the contract for the late delay.

Question 8

What is your quality control for your fiber optic product?

Accepted Answer

1. Source Guarantee. We have our own long-term cooperation raw material suppliers. All the products are ROHS certificated and meet exporting quality level demand. 2. Quality Test. It runs through the whole process from the raw material to the finished product, such as package, surface, physical test, optical test. All the products are 100% tested. 3. Optical Test. Our products are strictly tested in accordance with IEC and ITU standard. 4. We have 30% spot test by Quality Assurance Department af

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