Business Type: Manufacturer/Factory, Group Corporation CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 12 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤4.01h
AI-Powered supplier vetting
SummaryYangde Electric Group Co., Ltd., based in Jiangsu, China, is a manufacturing and group corporation specializing in solar power and lighting solutions. The company holds various international certifications, showcases strong R&D capabilities, and offers OEM and ODM services. However, it lacks overseas warehouse and showroom services and does not have a valid contract with subcontractors for manufacturing. The company's after-sales service and customer complaint handling processes are well-documented, but it does not provide a quality assurance guarantee.
Supplier typeYangde Electric Group Co., Ltd. is a manufacturer/factory and group corporation, indicating a robust organizational structure with manufacturing capabilities.
CertificationsThe supplier holds multiple international certifications such as CCC, CQC, CE, RoHS, FCC, CB, and EMC, which ensure compliance with global standards.
After-Sales capabilityYangde Electric offers perfect after-sales service and has clear procedures to handle customer complaints, indicating strong service capability.
R&D capabilityThe company has substantial R&D capabilities, offering SDKs, ODM services, and having developed new products in the past year. It has also received a national science and technology progress award.
Customization capabilityYangde Electric provides extensive customization options, including full customization and flexible customization services, reflecting high adaptability.
Client casesThe company has won trust and a broad market both domestically and internationally, suggesting a strong customer base and successful case history.
Product Q&A
Q:What is the warranty period for the solar street lighting systems?
A:
YANGDE guarantees the purchaser for a period of two (2) years that the systems will be free from defects in materials and workmanship. We will repair or replace any defective system at our option.
Q:Do you provide spare parts for free?
A:
Yes, we provide 0.5% to 1% of spare parts for free based on the transaction amount. Orders between $1000 and $19,999 receive 0.5%, while orders over $19,999 receive 1%.
Q:Is onsite installation training available?
A:
Yes, for large projects involving more than 100 poles, we provide onsite installation training and technical assistance free of charge due to our experienced technical team.
Q:How often should the solar street lights be maintained?
A:
Maintenance includes weekly inspections, cleaning panels every two months, and replacing batteries every five to seven years if voltage drops below normal levels.
Q:What is the response time for customer questions?
A:
YANGDE promises to respond to customer questions within 24 working hours.
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