Question 1

What connector standards does this charger support?

Accepted Answer

It supports multiple global standards, including CCS1 (US), CCS2 (EU), GB/T (China), ,configurable based on your target market.

Question 2

Can it charge two vehicles at the same time?

Accepted Answer

Yes. It features a dual-gun design (Gun A / Gun B) and supports simultaneous charging for two EVs, with intelligent power distribution between the two guns.

Question 3

How does the power distribution work when both guns are in use?

Accepted Answer

The charger uses dynamic power allocation. A single vehicle can draw full power, while two vehicles share the total output based on real-time demand, maximizing efficiency and reducing charging time.

Question 4

What is the output voltage range?

Accepted Answer

The DC output range is typically 200V to 1000V, covering both older low voltage EVs and modern 800V high voltage platform vehicles.

Question 5

How do users start a charging session?

Accepted Answer

Users can start charging via RFID card swipe (contactless), and the session status is shown on the LCD touchscreen.

Question 6

Does it support remote monitoring and management?

Accepted Answer

Yes. It supports OCPP 1.6J / OCPP 2.0 and can connect via 4G / Ethernet / Wi-Fi, enabling remote monitoring, fault diagnostics, OTA firmware updates, and billing management.

Question 7

What safety protections are included?

Accepted Answer

It includes multiple protection mechanisms: over-voltage, under-voltage, over-current, over-temperature, leakage, and surge protection, ensuring safe and reliable operation.

Question 8

Is it suitable for outdoor installation?

Accepted Answer

Yes. With an IP54 / IP55-rated enclosure and side louvered ventilation, it is designed for all-weather outdoor operation, including public parking lots, highway rest stops, and fleet depots.

Question 9

What is the cooling method?

Accepted Answer

It uses forced air cooling with side louvered vents, ensuring stable performance during continuous high-power DC fast charging.

Question 10

What is the typical application scenario?

Accepted Answer

It is ideal for public charging stations, commercial parking lots, fleet depots, highway service areas, and shopping mall parking.

Question 11

Can the connector standards be customized?

Accepted Answer

Yes. The charger can be configured with CCS1, CCS2, GB/T, or NACS connectors depending on your market requirements.

Question 12

What is the warranty and after-sales support?

Accepted Answer

YIFA provides reliable after-sales support. Warranty terms and service coverage can be customized based on order quantity and region; please contact us for details.

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