Question 1

What thrust can your electric cylinder provide? What is the maximum customizable thrust?

Accepted Answer

he thrust of our servo electric cylinders is not a fixed value. It is determined by four core parameters: cylinder bore, screw lead, motor power and reduction ratio.
Our standard in-stock models cover thrust ranging from 50 kg to 100 tons, with abundant inventory for mainstream series.The maximum customized thrust can reach 120 tons, and we can further increase the thrust of heavy-duty customized versions according to your actual working requirements.

Question 2

What stroke lengths are available? Can custom strokes be made?

Accepted Answer

We carry a full range of standard stroke lengths in stock, with the maximum standard stroke hitting 3000 mm. Custom non-standard strokes are fully acceptable.
Please share your required effective stroke and installation dimensional limits. Our engineering team will calculate the overall cylinder length and fully retracted length accordingly. We are able to deliver complete assemblies paired with matching servo motors and reducers. All custom units are manufactured strictly per your technical spe

Question 3

What is the operating speed range? What is the maximum speed? Is speed adjustable?

Accepted Answer

Our servo closed-loop system supports stepless speed regulation with fully customizable speed parameters based on your working conditions.The maximum travel speed hits 3m/s, yet continuous full-speed operation is not recommended. For high-speed applications, we optimize the screw and guide structure to maintain stable repeat positioning accuracy without position deviation.Please share your actual load and stroke data, and we will recommend an economical practical operating speed while marking th

Question 4

Ball screw or trapezoidal screw?

Accepted Answer

All units equipped with ball screws by default: higher precision, speed, efficiency & longer service life for continuous high-cycle precise work.
Trapezoidal screws: heavy load capacity, self-locking & lower cost. Custom screw selection based on your working parameters.

Question 5

What certifications does the product have?

Accepted Answer

The product holds CE and ISO9001 certifications.

Question 6

What is the warranty period?

Accepted Answer

The after-sales period is 1 year.

Question 7

What IP protection rating does the electric cylinder have? Is it dustproof and waterproof?

Accepted Answer

Our standard protection grade is IP67, with optional upgraded IP68. It provides reliable dustproof and splash-proof performance for ordinary industrial environments.If your workshop has heavy dust, persistent water mist or heavy oil contamination, we can equip extra dust covers and protective sleeves to enhance protection and extend service life.

Question 8

Do you provide CAD or 3D drawings

Accepted Answer

We can supply 2D CAD drawings and 3D models, which can be directly used for your equipment modeling, scheme design and complete machine integration, greatly reducing your workload on equipment matching, installation and commissioning.

Question 9

Can it connect with PLC?

Accepted Answer

Our electric cylinders fully support connection with all mainstream PLC control systems and boast excellent compatibility. They seamlessly match PLC brands including Siemens, Mitsubishi, Omron, Delta, Inovance and fit most industrial automation control scenarios.

Question 10

Is the equipment noisy during operation? How about its running stability? Is it suitable for quiet workshops?

Accepted Answer

Our equipment produces extremely low operating noise, around 40 decibels under normal working conditions, much quieter than traditional pneumatic and hydraulic equipment, making it ideal for quiet workshops and precision processing workshops. Meanwhile, the stable transmission structure ensures smooth operation without stalling or shaking, delivering consistent performance throughout operation.

Question 11

Do you have equipment in stock? How long is the lead time for customized models?

Accepted Answer

We have partial stock of standard models. The normal lead time for non-standard customized products is 15 working days. We will contact you promptly if any unexpected situations occur.
Urgent orders can be arranged for priority production, and we can offer expedited processing according to your project schedule.

Question 12

What is the warranty period of the equipment? How to handle maintenance and after-sales service in case of breakdowns?

Accepted Answer

Our equipment comes with a 1-year free warranty. Free repair and spare part replacement are provided for non-man-made damages within the warranty period.
If any failure occurs, you can send the unit back to our factory for professional inspection and maintenance. We also provide full-process technical guidance to help you resolve faults rapidly.

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