AddressNo. 45 Xigang East Road, Donghu Town. Xishan District, Wuxi, Jiangsu, China
Average Lead TimePeak Season Lead Time: within 15 workdays Off Season Lead Time: within 15 workdays
Our Production Capability & Technical Expertise
Main ProductsExothermic Welding Powder, Graphite Mound for Exothermic Welding, Ground Rod, Earth Rod, Air Rod, Air Terminal
Our Industry Experience & Global Business Record
Main MarketsNorth America, South America, Eastern Europe, Southeast Asia, Africa, Oceania, Mid East, Eastern Asia, Western Europe
Product Q&A
Q:Do you provide installation instructions or video guides for beginners?
A:
Yes, we want to make sure your installation goes smoothly. We provide detailed step-by-step operation manuals with every mold, and we can also share instructional videos to help your team learn the process quickly and safely.
Q:How long does it take to process and ship my order?
A:
For standard grounding rods, welding molds, and powder, we usually ship within 3 to 7 working days after payment is confirmed. For large or custom orders, the lead time might be a bit longer. We will always keep you updated on your order status!
Q:What payment methods do you accept on Made-in-China.com?
A:
We accept secure and convenient payment methods, including T/T (Bank Transfer), L/C (Letter of Credit), and online payments through the Made-in-China.com platform. Please contact our sales team for specific payment details and invoice requests.
Q:Do you provide after-sales support if I have issues with the products?
A:
Absolutely! All our products are strictly tested and come with quality certificates (like ISO 9001). If you receive any defective items or have questions during installation, please contact us immediately. We provide free technical guidance and will offer replacements or solutions to ensure you are 100% satisfied.
Q:Can you customize grounding rods or welding molds according to my drawings?
A:
Yes, we can! As a direct manufacturer, we support OEM/ODM services. Just send us your specifications or drawings, and our engineering team will provide a customized solution and a quick quote for your project.