Question 1

What is your MOQ? Can I order a sample door first?

Accepted Answer

We are flexible with our MOQ, especially for new projects and partnerships. We understand the importance of verifying quality, so we highly recommend and support sample orders before proceeding with bulk production. This allows you to check our craftsmanship, materials, and finish firsthand.

Question 2

What materials do you typically use for doors and cabinets?

Accepted Answer

We use a variety of high-quality materials to suit different needs and budgets, including: Solid Wood: (e.g., Oak, Walnut, Maple) for premium durability and natural beauty. Engineered Wood: MDF, Particle Board, and Plywood, excellent for stability and painting. Veneers & Laminates: For a wide range of finishes and cost-effective solutions. We can advise on the best material based on your market requirements.

Question 3

Can you produce custom designs and sizes?

Accepted Answer

Absolutely! Customization is our core strength. We specialize in manufacturing doors, wardrobes, and furniture according to your specific designs, sizes, and technical drawings. Simply send us your CAD, PDF, or detailed sketches, and our engineering team will handle the rest.

Question 4

What is your production lead time for a standard container?

Accepted Answer

For standard orders, the typical lead time is 25-35 days after sample and deposit confirmation. The exact time can vary based on the order quantity, complexity of customization, and the current production schedule. We always provide a detailed production plan upon order confirmation.

Question 5

What kind of surface finishes do you offer?

Accepted Answer

We offer a comprehensive range of finishes: Paint Finishes: High-gloss, matte, semi-gloss, PU, UV paint. Veneer & Lamination: Natural wood veneers, HPL, Melamine, PVC laminates in countless colors and patterns. Others: Staining, brushing, and antique effects. We can also match your provided color swatches.

Question 6

What are your payment terms for customers?

Accepted Answer

Western Union remittance, T/T, or Alipay, WeChat are acceptable. For long-term partners and large orders, we are willing to discuss other payment methods.

Question 7

How do you ensure product quality and packaging for safe ocean freight?

Accepted Answer

Quality is embedded in every step, from material selection to final inspection. We have a strict QC system. For packaging, we use a multi-layered approach: bubble wrap, corner protectors, sturdy cardboard, and a final wooden crate or pallet to ensure your products arrive in perfect condition, even for long-distance shipping.

Question 8

Do you provide OEM/ODM services?

Accepted Answer

Yes, we do. We are an experienced OEM/ODM manufacturer. You can use your own brand, design, and specifications. We will maintain strict confidentiality and ensure the final product fully aligns with your brand identity.

Question 9

I'm a new importer. Can you help with the process?

Accepted Answer

Of course! We have extensive experience working with clients of all sizes, from large distributors to new startups. Our team can guide you through the entire process, from product selection and customization to shipping documentation and logistics support. We are here to make your importing journey smooth and successful.

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