Question 1

Are you a trading company or a manufacturer?

Accepted Answer

We are a manufacturer.

Question 2

What types of hydraulic products do you offer and for which industries?

Accepted Answer

We offer various types of hydraulic pumps and hydraulic motors. They are widely applied in various mechanical industries such as engineering, transportation, construction, environmental protection, agriculture and shipping.

Question 3

Can samples be provided and can the sample fee be used to offset the payment for the main order?

Accepted Answer

Samples can be requested. Before the first order, please pay for the sample cost and shipping fee. The sample fee can be refunded or deducted when the order amount reaches a certain threshold.

Question 4

How to select the appropriate type of hydraulic pump based on requirements?

Accepted Answer

You can choose the model of the hydraulic pump according to the required pressure, flow rate and working environment. If you have any questions, please contact our technical team for professional advice.

Question 5

Do you offer customized hydraulic pump services?

Accepted Answer

Yes, we provide OEM services. Please contact our sales team to obtain specific plans.

Question 6

What payment methods do you support and do you support returns and exchanges?

Accepted Answer

We accept LC, T/T, D/P, PayPal, Western Union, and Small-amount payment. For regular products, we offer reasonable return and exchange policies. However, for customized products, returns and exchanges are not allowed. In both cases, the shipping costs are borne by the buyer.

Question 7

What is the average delivery time?

Accepted Answer

One month (during peak season), customized products will require a few more working days for processing.

Question 8

What is your long development strategy?

Accepted Answer

We would like to establish a long time strategy cooperation relationship with our customers, By leveraging the respective resource advantages of both parties, we aim to achieve mutual benefit and win-win results, as well as coordinated development. We will continuously provide our partners with stable and reliable products and comprehensive supporting services.

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