Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

Our MOQ is 1 set for all standard products. We welcome trial orders and sample purchases.

Question 2

Can you customize the equipment to our specific requirements?

Accepted Answer

Yes, absolutely. With 23 years of manufacturing experience and an in-house R&D team, Yueda specializes in customized welding solutions. We can modify voltage, dimensions, color, load capacity, rotation speed, control systems, and more to match your production needs.

Question 3

What welding processes do your robots support?

Accepted Answer

Our welding robots support MIG (GMAW), TIG (GTAW), Stick (SMAW), and SAW (Submerged Arc Welding). The specific configuration depends on your workpiece material, thickness, and quality requirements.

Question 4

What is the warranty period and after-sales service?

Accepted Answer

All Yueda products come with a 1-year warranty covering manufacturing defects. We provide lifetime online technical support, free replacement parts within warranty, and remote troubleshooting via video call. On-site installation and training services are available at additional cost.

Question 5

How long is the delivery time?

Accepted Answer

Standard models typically ship within 15-30 working days after receiving the deposit. Custom configurations and large production lines may require 30-60 working days. We will confirm the exact timeline based on your order specifications.

Question 6

What payment methods do you accept?

Accepted Answer

We accept T/T (bank transfer), L/C (Letter of Credit), PayPal, and major credit cards (Visa, MasterCard, AMEX) through Trade Assurance for secure transactions. Trade Assurance protects your payment from shipment to delivery.

Question 7

How do you handle shipping and logistics?

Accepted Answer

We ship from Shanghai, Qingdao, or Tianjin ports, with FOB, CIF, or EXW terms available. We work with reliable international freight partners and can recommend cost-effective shipping options. Customers may also use their own forwarders. Full cargo insurance is available upon request.

Question 8

Do you provide installation and training?

Accepted Answer

Yes, we offer comprehensive support including: (1) detailed user manuals and installation guides in English, (2) remote video guidance for installation and commissioning, (3) online training for your operators, and (4) optional on-site installation and training by Yueda engineers (additional service fee applies).

Question 9

What industries do your welding equipment serve?

Accepted Answer

Our equipment is widely used in wind power (tower fabrication), pressure vessel & chemical equipment manufacturing, construction machinery, shipbuilding & marine engineering, steel structure & bridge construction, pipeline & tank production, rail transit, mining machinery, and general metal fabrication industries.

Question 10

Are your products certified?

Accepted Answer

Yes. Yueda is ISO9001:2015 certified. Our products carry CE and CCC certifications where applicable, meeting international quality and safety standards.

Question 11

Can you provide spare parts?

Accepted Answer

Yes, we maintain a comprehensive spare parts inventory for all product lines. Common wear parts and critical components are available for immediate dispatch. We also provide a recommended spare parts list with each machine to help you plan preventive maintenance.

Product specifications

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Model NO.

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Features 1

Features 2

Features 3

Features 4

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Specification

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About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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