Question 1

Q1. Can you manufacture the roll forming machine according to my profile drawing or picture of finished product ?

Accepted Answer

A: Yes. Our rich experienced technical team can draft the accurate profile drawing, provide the most suitable technical solution for your required roll forming machine.

Question 2

Q2. How can we be assured that you will deliver us quality machine with spare parts ?

Accepted Answer

A: 1. Customers can come to our factory, or send the technical people to our factory for checking the quality.
2. We can send the technicians to the buyer's factory for the installation of the machine.

Question 3

Q3. What's your payment terms and delivery time?

Accepted Answer

A: 30% as the deposit by T/T in advance, 70% as the balance payment by T/T after your inspect the machine well and before delivery. Of course your payment terms are acceptable. After we get down payment, we will arrange production. About 45 workdays for delivery.

Question 4

Q4. Do you have after-sales support?

Accepted Answer

A: Yes, we are happy to provide advice and we also have skilled technicians available across the world.

Question 5

Q5. Is the machine complicated to operate?

Accepted Answer

A: The machine is fully automatic CNC type with simple operation. It is equipped with Chinese and English control panel, and other languages can be added as required. Operators can get started quickly after simple training.

Question 6

Q6. What will you do if the machine is broken?

Accepted Answer

A: We provide 1 year free warranty and free technical support for the whole life of any machine. If the broken parts can't repair, we can send the new parts replace the broken parts freely, but you need pay the express cost by yourself. If it is beyond the warranty period, we can negotiate to solve the problem, and we supply the technical support for the whole life of the roll forming machine.

Question 7

Q7. Can you be responsible for transport?

Accepted Answer

A: Yes, please tell me the destination port or address. we have rich experience in transporting.

Question 8

Q8. How to visit your company?

Accepted Answer

A:1) Fly to Beijing airport, By high speed train From Beijing Nan to Cangzhou Xi (1 hour).
2)Fly to Tianjin airport, By high speed train From Tianjin to Cangzhou Xi (0.5 hour).
3) Fly to Shanghai Airport: By high speed train From Shanghai Hongqiao to Cangzhou Xi(4.5 hours), then we can pick up you.

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