Question 1

What type of battery cells do your energy storage systems use?

Accepted Answer

Our energy storage systems use high-performance Lithium Iron Phosphate (LFP)cells,which offer high safety,long cycle life(6,000 cycles),and excellent thermalstability,making them the preferred choice in the energy storage industry.

Question 2

What is the capacity range of your residential energy storagesystems?

Accepted Answer

Our residential energy storage systems feature a modular design with single-unitcapacities ranging from 5kWh to 20kWh.They can be connected in parallel to expandcapacity up to 100kWh or more based on household electricity needs.

Question 3

What operation modes do your energy storage systems support?

Accepted Answer

Our energy storage systems support multiple operation modes,including grid-tiedmode (self-consumption,peak-valley arbitrage),off-grid mode(backup power),andhybrid mode(PV+storage).Users can flexibly configure settings based on theirneeds.

Question 4

Do your energy storage systems support integration with PV sys-tems?

Accepted Answer

Yes,our energy storage systems can directly interface with PV inverters,storingexcess solar power during the day for use at night or on cloudy days,maximizingphotovoltaic self-consumption rates.

Question 5

What is the ingress protection rating of your energy storage sys-tems?Can they be installed outdoors?

Accepted Answer

Our residential and C&l energy storage systems are rated IP65,offering excellentwaterproof and dustproof protection,and can be installed in both indoor and outdoorenvironments.

Question 6

What is the round-trip efficiency of your energy storage systems?

Accepted Answer

Our energy storage systems achieve a round-trip efficiency(AC-AC)of 95%,which is among the industry's highest,effectively reducing energy loss and maximiz-ing user returns.

Question 7

Do your energy storage systems support remote monitoring andmanagement?

Accepted Answer

Yes,the products feature an integrated intelligent BMS and communicationmodule,allowing users to view real-time data on battery level,charge/dischargestatus,health status,and more via mobile APP and web platform,with support forremote firmware upgrades.

Question 8

Do your C&l energy storage systems support peak shaving?

Accepted Answer

Yes,our C&l energy storage systems support peak-valley tariff arbitrage mode,charging during low-cost off-peak hours and discharging during peak hours,helpingbusinesses reduce electricity costs and shorten the ROl period.

Question 9

What output ports are available on your portable power stations?

Accepted Answer

Our portable power stations are equipped with multiple output ports,including A Coutlets,USB-A,USB-C(PD fast charging),DC car ports,and Type-C,allowing simultaneous charging of multiple devices such as smartphones,laptops,and small appli-ances.

Question 10

Is the installation of your energy storage systems complicated?

Accepted Answer

Residential energy storage systems feature a compact,plug-and-play design foreasy installation,typically completed by 1-2 qualified electricians within half a day.C&l energy storage systems require professional design and construction based onproject scale,and we provide full technical support.

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