Question 1

Water leakage occurs at the bottom of the machine

Accepted Answer

Check if the drainage pipeline of the water collection tank is blocked by vegetable residues or packaging fragments, clean the pipeline to restore normal drainage.

Question 2

The stainless steel mesh belt suddenly stops running

Accepted Answer

First check the overload protection of the frequency converter and motor, then reset the control cabinet parameters following the operation manual. If the fault persists, contact our after-sales engineer for remote guidance.

Question 3

The machine produces abnormal loud noise during operation

Accepted Answer

Check two points: 1. Whether the fan fixing bolts are loose; 2. Whether the circulation filter cotton is blocked by debris. Tighten loose parts or clean the filter cotton to solve the noise problem.

Question 4

Obvious water marks still exist on materials after drying

Accepted Answer

A: 3 solutions: 1. Slow down the running speed of the conveyor belt; 2. Add fan groups or choose a longer drying tunnel; 3. Upgrade to upper and lower reversed airflow model.

Question 5

Can you send engineers to overseas customers factories for on-site installation and training?

Accepted Answer

Yes. We provide door-to-door overseas installation, production line debugging and worker operation training service according to customer requirements.

Question 6

What is the warranty policy?

Accepted Answer

1-year full machine warranty, 2-year warranty for core fans and frequency converters. We provide free remote video technical guidance all year round, send operation manuals, spare parts catalogs together with the machine.

Question 7

What is the daily and regular maintenance cycle of the machine?

Accepted Answer

Air filter cotton: clean once every 3-7 days, replace every 3 months
Fan bearings: add food-grade lubricant every 3 months
Mesh belt & transmission roller: clean residual debris every day after work
All wearing spare parts such as fan blades, mesh belts, frequency converters are supplied by our factory permanently at cost price.

Question 8

Does the machine need fixed concrete foundation for installation?

Accepted Answer

Equipped with height-adjustable support feet. Only place the machine on flat cement ground without foundation pouring. Medium and small models can be installed and debugged within 1 working hour.

Question 9

Can the conveyor speed and fan air volume be adjusted separately?

Accepted Answer

Standard independent dual frequency conversion control: one converter controls the running speed of the mesh belt, another adjusts the overall air volume of fans. Optional PLC intelligent control panel can store multiple sets of parameter formulas for different materials, one-key switching production mode.

Question 10

How about power consumption? Is it more energy-saving than hot air dryers?

Accepted Answer

No heating system is equipped, only fans consume electricity. With built-in air circulation filtering structure, most airflow circulates inside the tunnel to reduce energy loss. It saves more than 60% power compared with traditional hot air drying equipment, greatly cutting factory daily operating costs.

Question 11

Will strong airflow scratch printed packaging bags or damage fragile fruits?

Accepted Answer

It adopts non-contact air drying without extrusion. The air volume of each fan can be independently adjusted through frequency conversion. We can lower wind power for soft printed bags, delicate berries and thin plastic trays to avoid scratch, deformation and damage.

Question 12

Can it handle high-temperature products just out of the sterilization kettle?

Accepted Answer

Yes. We can configure high-temperature resistant fans and heat-resistant mesh belts for hot sterilized packaging bags. Cold strong air will not leave fog and water marks on the surface of hot packages.

Question 13

Can this dryer be connected with other upstream and downstream equipment?

Accepted Answer

The inlet and outlet height can be adjusted freely, seamless docking with bubble cleaning machine, blanching machine, sorting machine, labeling machine, automatic packaging machine, forming a fully automatic integrated processing line.

Question 14

Does the machine have sanitary dead corners that accumulate dirt?

Accepted Answer

All internal welding positions adopt arc transition design without right-angle dead corners. The water collection tank is pull-out type for thorough cleaning, fully meets food factory HACCP and food safety audit standards.

Question 15

Is the mesh belt easy to disassemble and clean? Will it rust after long-term water flushing?

Accepted Answer

The stainless steel mesh belt can be disassembled without any tools. It resists rust, acid and alkali corrosion, suitable for long-term humid workshop environment. Daily washing with clean water is enough to maintain sanitation.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Core Components

Machinery Test Report

Video Outgoing-Inspection

Brand Name

Place of Origin

Weight

Power(W)

Material

MOQ

Package

Advantage

Feature

Function

Selling Units

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like