How is after-sales service handled for quality issues?

In general, after-sales service can be guided via voice or video. In special circumstances,technical personnel can be dispatched to the site for after-sales service.

Manual High-Voltage Vacuum Breaker with 11kv Rated Voltage

Name: Manual High-Voltage Vacuum Breaker with 11kv Rated Voltage
Brand: Zhejiang Changkai Electric Power Technology Co., LTD
SKU: 2251550235

Zhejiang, ChinaZhejiang Changkai Electric Power Technology Co., LTD

US$500.00

5 Pieces

Product specifications

volume

Product profile

Customization

Available

Breaking Capacity

High Voltage Circuit Breakers

Operation

Energy-storage Type

Model NO.

ZW32-12/630-20

Speed

Normal Type Circuit Breaker

Arc-extinguishing Medium

Vacuum

Installation

Fixed

Structure

ACB

Poles Number

Type

Circuit Breaker

Function

Circuit-Breaker Failure Protection, Overcurrent Protection

Certification

ISO9001-2000

Rated Current

630-1250A

Rated Voltage

12kv

Rated Short Circuit Breaking Current

20-25ka

Rated Frequency

50Hz

Rated Lightning Impulse Withstand Voltag

85kv

Mechanical Life

10000time

Transport Package

Wooden Box

Specification

100X50X80cm

Trademark

CAKADQ

Origin

Wenzhou, Zhejiang

Key features

Vacuum Arc Extinguishing: Utilizes vacuum medium for arc extinction, suitable for frequent operations and oil-free retrofits.

High Mechanical Life: Designed for 10,000 mechanical operations, ensuring long-term durability and reliability.

Comprehensive Protection: Provides circuit-breaker failure protection and overcurrent protection for grid safety.

Customizable Parameters: Offers customization for rated current (630-1250A), voltage (12kv), and breaking current (20-25ka).

ISO9001 Certified: Manufactured under ISO9001-2000 quality management system for consistent product quality.

Energy Storage Operation: Features an energy-storage type operation mechanism for stable and efficient switching performance.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceYears of Export ExperienceQuality Assurance

Zhejiang Changkai Electric Power Technology Co., LTD

Zhejiang, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 17 Years CertifiedNearest Port: Ningbo PortAverage Response Time: ≤0.51h

AI-Powered supplier vetting

SummaryThe supplier operates in R&D, manufacturing, processing, and sales of high- and low-voltage distribution switchgear, power equipment, automation-control equipment, power electronic components, wires, and cables. It reports strong customization, OEM/ODM, SDK availability, written inspection procedures, and one month of stated lead time in both peak and off-season. However, evidence also shows no overseas warehouses, showrooms, agents, branches, or offline trade-show participation; no new products were reported in the past year; and several service-control procedures lack written records. Production is supported by two production lines and advanced equipment, but continuous quantity reconciliation is not performed. Export experience is stated as 17 years, while export-market presence is recorded as zero.

Supplier typeThe supplier is an industrial electrical-equipment manufacturer and service provider covering R&D, manufacturing, processing, and sales of switchgear, power equipment, automation-control equipment, power electronics, wires, and cables. Its description also references lean production, intelligent manufacturing, and advanced CNC and laser-cutting equipment.

After-Sales capabilityThe supplier has written procedures for service assessment, corrective and preventive actions, and customer complaints, but reports no written records for these processes. It also has no overseas warehouse, showroom, overseas agent or branch, and no offline trade-show participation; therefore, documented service execution and overseas support coverage are limited in the provided evidence.

R&D capabilityThe supplier reports strong R&D capability, available SDK support, OEM service for popular brands, ODM service, and broad design customization. However, it also states that no new products were developed in the past year, which is a specific limitation on recent product innovation.

Production capacityProduction capability is supported by two production lines, advanced CNC punching and laser-cutting equipment, stated lead times of one month in both peak and off-season, and 12 qualified suppliers for service capability. A weakness is that the factory does not continuously reconcile quantities for every batch or mass-production run.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization, while also providing ODM services. Finished-product inspection is governed by instructions that are stated to be uniformly followed.

Product Q&A

Q:Is your company a manufacturer or trading company?

We are a company integrating R&D, manufacturing and after-sales. We have 17 years of manufacturing experience.

Q:What is the warranty period for your products?

Under normal use, the warranty is generally for 2 years.

Q:What are the payment terms for orders?

For standard products, a 30% prepayment is required; for non-standard products, a 50% prepayment is required. The remaining balance is due before shipment.

Q:Do you have a price advantage?

Our company manufactures over 70% of the components for our products, from raw materials to finished products. Our profit margin is generally only around 10%, giving us a significant price advantage.

Q:What transportation methods do you use?

Shipments can be delivered by land or sea.