Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2020-06-01Nearest Port: Qingdao, Shanghai, ShenzhenAverage Response Time: ≤2.26hTerms of Payment: LC, T/T, D/P, etc.
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SummaryThe supplier is a trading company based in Zhengzhou, with a focus on tablet press and related machinery. They have strong customization capabilities and a high export percentage, but lack a systematic approach to quality control and after-sales service. Financial data is available for recent years, and they provide OEM services for popular brands. However, they do not have written procedures for corrective actions or customer complaints, and their innovation capability is limited due to the absence of R&D with SDK.
After-Sales capabilityWhile the supplier claims to have a perfect after-sales service system, there are no written procedures or records for handling customer complaints or corrective actions.
Financial creditFinancial data is available for the last three years, indicating some level of financial transparency.
R&D capabilityThe supplier lacks research and development capability as they do not offer SDK availability.
Customization capabilityThe supplier offers comprehensive customization services from samples, designs, and full customization.
Product Q&A
Q:What types of after-sales services are provided?
A:
We provide video file guidance and online technical support to assist you.
Q:Can you provide pre-purchase testing services?
A:
Yes, we offer free machine testing services, but customers must provide the materials required for testing.
Q:Does the company accept non-standard customization?
A:
Yes, we have a professional design team that provides customized services according to customer needs.
Q:What is the warranty period for this machine?
A:
The machine comes with a 1-year warranty.
Q:What is the production capacity of the ZSCP-1?
A:
The capacity ranges from 100 to 260 kg per hour.
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*To:Zhengzhou Semel Machinery Equipment Co.,Ltd.
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