Question 1

What industries are your products used in?

Accepted Answer

Suitable for energy storage and power supply across various industries including factories, industrial parks, mines, islands, hotels and data centers, as well as household electricity.

Question 2

Do you offer customization or OEM/ODM services?

Accepted Answer

Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.

Question 3

Can I customize the packaging?

Accepted Answer

Yes, neutral or custom logo packaging is available upon request.

Question 4

Are your products certified?

Accepted Answer

We can provide certifications including ISO, CE, RoHS, as well as export qualifications such as MSDS, land transport, sea transport and UN38.3. Specific certifications can be confirmed according to customer requirements.

Question 5

How can I get a quotation?

Accepted Answer

Please send us the product drawings, dimensions, materials, quantities and other details to our email address, along with your email and phone number. We will provide a quotation as soon as possible and send it to your email or call you back.

Question 6

Can you do EXW/FCA/FAS/FOB terms?

Accepted Answer

Yes, we support various Incoterms. Main shipping ports are Shanghai Ningbo and Shenzhen.

Question 7

What markets do you serve?

Accepted Answer

Our customers are spread across Africa, Southeast Asia, the Middle East, Europe, Japan, Germany, the UK and other regions.

Question 8

Can I get a sample first? How long does it take?

Accepted Answer

Yes, samples are available. It usually takes 3-7 days depending on the complexity.

Question 9

Do you have stock? Is delivery on time?

Accepted Answer

Most standard models are in stock. We strictly arrange production and delivery in accordance with the agreed delivery time. For customized orders, delivery will be made strictly as stipulated in the contract.

Question 10

What are your shipping methods?

Accepted Answer

Products can be shipped by sea, and trade terms including FOB, CIF, DDP are supported

Question 11

Do you accept long-term partnerships or distributor agreements?

Accepted Answer

Yes, we welcome long-term partnerships and offer special pricing and support.

Question 12

Where is your factory located? Can we visit?

Accepted Answer

We are located in Shijiazhuang, Hebei Province, China. Appointments for visits are welcome.

Question 13

What payment methods do you accept?

Accepted Answer

We accept TT, LC,DP and other payment terms.

Question 14

Can you issue an invoice?

Accepted Answer

Yes, we provide special VAT invoices for customs clearance and payment.

Question 15

Yes, we respect your IP and can sign an NDA before cooperation.

Accepted Answer

Yes, we provide warranty support. If there's a quality issue, we offer returns or replacements.

Product profile

Customization

Type

Cathode Material

Model NO.

Rechargeable

Size

Rated Capacity of Battery Pack

Battery Pack Configuration

Number of Battery Packs

System Available Energy

Rated Voltage

Working Voltage Range

Maximum Charge and Discharge Current

Maximum Charge/Discharge Power

BMS Balancing Mode

Working Temperature Range

Storage Temperature Range

Maximum Working Altitude

Cooling Method

Protection Grade

Anti Corrosion Grade

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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