Question 1

What products do you manufacture?

Accepted Answer

We specialize in industrial & commercial and residential energy storage cabinets, rack-mounted energy storage cabinets, and provide microgrid energy storage solutions. We also offer power lithium batteries, lithium batteries for portable power stations, and other related products.

Question 2

What industries are your products used in?

Accepted Answer

Suitable for energy storage and power supply across various industries including factories, industrial parks, mines, islands, hotels and data centers, as well as household electricity.

Question 3

Do you offer customization or OEM/ODM services?

Accepted Answer

Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.

Question 4

Are your products certified?

Accepted Answer

We can provide certifications including ISO, CE, RoHS, as well as export qualifications such as MSDS, land transport, sea transport and UN38.3. Specific certifications can be confirmed according to customer requirements.

Question 5

How can I get a quotation?

Accepted Answer

Please send us the product drawings, dimensions, materials, quantities and other details to our email address, along with your email and phone number. We will provide a quotation as soon as possible and send it to your email or call you back.

Question 6

Can you do EXW/FCA/FAS/FOB/CIF/CFR terms?

Accepted Answer

Yes, we support various Incoterms. Main shipping ports are Shanghai Tianjin Ningbo and Shenzhen

Question 7

What markets do you serve?

Accepted Answer

Our customers are spread across Africa, Southeast Asia, the Middle East, Europe, Japan, Germany, the UK and other regions.

Question 8

Can I get a sample first? How long does it take?

Accepted Answer

Yes, samples are available.It usually takes 3-7 days depending on the complexity

Question 9

Do you have stock? Is delivery on time?

Accepted Answer

Most standard models are in stock. We strictly arrange production and delivery in accordance with the agreed delivery time. For customized orders, delivery will be made strictly as stipulated in the contract.

Question 10

Do you accept long-term partnerships or distributor agreements?

Accepted Answer

Yes, we welcome long-term partnerships and offer special pricing and support.

Question 11

What's the lead time for bulk orders?

Accepted Answer

Bulk orders usually take 15-30 days, may vary during peak season or special materials.depending on the order.

Question 12

Where is your factory located? Can we visit?

Accepted Answer

We are located in Shijiazhuang, Hebei Province, China. Appointments for visits are welcome.

Question 13

What payment methods do you accept?

Accepted Answer

We accept T/T  L/C D/P and other payment terms.

Question 14

Do you provide a product manual or video?

Accepted Answer

Yes, PDF manuals and operation videos are available for each product.

Question 15

Do you offer after-sales service?

Accepted Answer

Yes, we provide warranty support. If there's a quality issue, we offer returns or replacements.

Product specifications

Customization

size

weight

Product profile

Customization

Type

Cathode Material

Model NO.

Rechargeable

Size

Battery Cell

Rated Power

Operating Voltage Range

Rated Voltage

Rated Capacity

Operating Temperature Range

Cooling Method

Installation Type

Communication Interface

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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