SummaryThe supplier is engaged in the LED lighting industry, offering robust customization and innovation capabilities, evidenced by their R&D and ODM services. They possess OEM capabilities for popular brands and have significant export experience. The supplier maintains strong quality control measures, including 100% inspection, and has effective procedures for handling customer complaints. They hold ISO9001:2000 and CE certifications, indicating a commitment to quality. However, they lack overseas warehouse and showroom services. Their financial credibility is uncertain due to limited financial data provided.
Supplier typeThe supplier offers ODM and OEM services, indicating they design and manufacture products for other companies.
CertificationsThe supplier holds ISO9001:2000 quality management system and CE certifications, ensuring quality standards.
After-Sales capabilityThe supplier has written procedures for customer complaints and offers overseas debugging services.
R&D capabilityR&D capabilities are strong with new product developments in the past year and a team of experienced engineers.
Production capacityThe supplier operates six production lines, with a substantial annual production output of LED lighting sets.
Customization capabilityThe supplier offers flexible customization services, including full and minor customization.
Client casesThe supplier has been exporting for 10 years, with 90% of sales from exports, indicating a solid customer base.
Product Q&A
Q:Can I have a sample order for LED light?
A:
Yes, we welcome sample orders to test and check the quality. Mixed samples are also acceptable.
Q:Do you have any MOQ limit for LED light orders?
A:
We offer a low MOQ. One piece for sample checking is available.
Q:How to proceed with an order for LED light?
A:
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, the customer confirms the samples and places a deposit for the formal order. Fourthly, we arrange the production.
Q:Is it OK to print my logo on the LED light product?
A:
Yes, it is. Please inform us formally before production and confirm the design first based on our sample.
Q:How do you deal with faulty products?
A:
Firstly, our products are produced under a strict quality control system, and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with a new order for small quantities. For defective batch products, we will repair them and resend them to you, or we can discuss a suitable solution, including recall, according to the real situation.
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*To:Hangzhou Dreamy Lighting Co., Ltd.
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